IT Infrastructure Engineer

To manage, maintain, and support the company's IT infrastructure, ensuring reliable and secure operation of servers, networks, cloud services, workstations, and related systems. The role provides first line-second line technical support to employees. You will troubleshoot hardware, software, and connectivity issues across company devices and applications, and contributes to infrastructure improvements to maintain operational stability, security, and efficiency.

You will embody our company values - CARES:

Client Focus: Building trusted relationships and delivering tailored, impactful solutions. Adaptability: Navigating change with agility and resilience in dynamic client environments. Responsibility: Owning solution integrity and ensuring alignment with client goals and delivery capabilities. Excellence: Designing high-quality, scalable solutions that drive business success. Success: Celebrating achievements and fostering a culture of innovation and growth. Criteria, Administer identity management in Active Directory and Entra, including fault resolution and routine maintenance. Support teams across the business with administrative tasks in Azure which include permissions and VM management. Configure and manage the Microsoft 365 environment, including Exchange Online, Teams, OneDrive, and SharePoint. Collaborate with various departments to maintain and configure specific business applications as needed. Assist employees with the installation, configuration, and ongoing usability of company-issued hardware and software. Track incidents and changes within the helpdesk system ensuring timely resolution. Work with vendor support contacts to resolve technical issues with hardware and software. Manage and support the IT infrastructure at our Birmingham Office. Also support occasionally required for locations across the Midlands, Milton Keynes and London Manage and maintain all company mobile devices which include iOS and Android. Administer the Microsoft Teams PSTN phone system, including configuration and fault resolution. Oversee and support data backup solutions. Create and maintain clear, comprehensive IT documentation for systems, MS-900 - Microsoft 365 Fundamentals SC-900- Microsoft Security, Compliance, and Identity Fundamentals Grow with us: Work on exciting new projects If you want to avoid getting stuck with the mundane, you're in the right place. We work in many sectors with fantastic clients, so you'll always be working on something exciting and challenging. Career growth - we've got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We're here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you'll be part of that Similar jobs, We are looking for an established IT Manager for an established and rapidly growing digital business. You will be responsible for the stability, security and performance of its core IT infrastructure. Reporting to the Technology Director, this role will lead the management..., I am looking for a Senior Engineer with RC structures/Civil Engineering experience. The project is located very close to Birmingham and is part of a scheme to upgrade the UK infrastructure network. It's an ongoing contract with a few years work potentially. The rate is..., BIM ProjectWise Engineer As a BIM ProjectWise Engineer, you will serve as a key member of the FBRS (Ferrovial BAM Joint Venture) Information Management Team. This role oversees the graphical CDE ProjectWise and works with BIM Engineers to coordinate teams producing digital...

Onsite - Birmingham Full UK Driver's License Required & access to own vehicle, A minimum of 3 years of experience in an IT infrastructure or similar role. Proficiency in diagnosing and troubleshooting complex technical issues. Strong experience maintaining and troubleshooting various hardware platforms, particularly laptops and mobile devices. Expertise in Microsoft Windows 11 and Windows Server 2022 operating systems. In-depth knowledge of Microsoft 365 administration. Proven experience with Active Directory and Microsoft Entra ID administration. Practical knowledge of disaster recovery planning and execution. A strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VLANs, Wi-Fi, Firewalls, NAT, and VPNs. Experience with PSTN phone systems and solutions. Familiarity with software licensing and supplier management. Desirable Skills

Exceptional analytical and problem-solving skills with a systematic approach to complex technical challenges. Strong communication skills with the ability to explain technical concepts clearly to non-technical colleagues. Strategic thinking with the ability to align technology solutions with business objectives. Commitment to continuous professional development and keeping up to date with emerging technologies.Education Minimum Certifications - any of the below, Are you an experienced, hands-on IT leader looking for a role where you can build a function from the ground up while keeping critical systems running? Our client is a newly established organisation within the rail and logistics sector, operating at significant national...

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