Line Support Engineer

Air IT
Milton, United Kingdom
11 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
£ 48K

Job location

Milton, United Kingdom

Tech stack

Microsoft Windows
Amazon Web Services (AWS)
Azure
Cisco Routers
Cloud Computing
Windows Server
Virtualization Technology
Wintel

Job description

We're working with a fast-growing Managed Service Provider that specialises in delivering IT solutions to clients across the hospitality and events sector. With an expanding client base and a strong reputation for high-quality service, they are now looking to bring in an experienced 3rd Line Engineer to support their continued growth., Key Responsibilities:Provide advanced 3rd line support to a range of external clients, both remotely and client-facingAct as the technical escalation point for complex infrastructure, networking, and cloud-related issuesTake ownership of incidents through to resolution, ensuring minimal disruption to client operationsWork directly with clients, building strong relationships and delivering a high standard of serviceSupport the planning, design, and implementation of core infrastructure and cloud projects (particularly Azure migrations and deployments)Lead on technical project delivery where required, ensuring work is completed on time and to a high standardProduce and maintain clear technical documentation for client environments and internal processesAssist in mentoring and supporting 1st/2nd line engineersKey Skills & Experience:UK Driving License RequiredStrong experience working in an MSP or multi-client environmentSolid hands-on experience with Microsoft Azure (deployments, Life on the team An exciting opportunity has arisen for an experienced 3rd Line Support Engineer to join our Cloud Team. The successful candidate will work within an experienced team, ensuring that our cloud support services for large enterprise customers align with agreed..., A leading engineering solutions provider in the United Kingdom is seeking a Double Day Lineside Engineer to enhance production efficiency and quality. This role is critical for diagnosing production issues, managing quality standards, and supporting operational excellence..., Job Description Technical Shopfloor Engineer 6 month contract Based in Broughton Offering £36ph Inside IR35 Do you have experience supporting identifying, analysing, and solving technical issues? Do you have manufacturing/lineside experience? Do you want to work with..., Job Title: Enterprise Service Desk Engineer - 1st Line Reporting to: Service Desk Manager Purpose: As an Enterprise Service Desk Engineer - 1st Line, you will be the first point of contact for technical support within a dynamic service desk environment, supporting a diverse..., Dedicated 2nd Line Engineer Location: Lowton (Customer Site) - 3/4 days per week, occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, we are looking for a Dedicated IT Service Desk Engineer to work from our..., A leading IT service provider seeks a 3rd Line Support Analyst to support multiple customers from their locations in Hatfield, Nottingham, or Milton Keynes. The role involves managing incidents, ensuring SLA targets, and providing technical support in a hybrid environment....

Requirements

migrations, administration)Strong networking skills, including configuration and troubleshooting of:Cisco routers and switchesDrayTek firewallsGood understanding of Windows Server, Microsoft 365, and virtualisation technologiesExcellent communication skills and a client-focused approach

What They're Looking For:A proactive, solutions-driven engineer who can take ownership of issues and projectsSomeone comfortable working in a fast-paced, client-facing environmentA team player who's keen to grow with the business, Amazon Connect Senior Engineer Travel: Ability to travel up to 30% Location: Remote UK Are you a cloud-based Customer Experience Software Engineer with experience in the implementation of AWS Cloud contact center solutions. with a solid understanding of application...

Enterprise 1st Line Engineer

Benefits & conditions

Benefits:Competitive salary up to £48,00025 days holiday + bank holidaysPension schemeOngoing training and certifications, including support for Azure qualificationsExposure to a wide range of technologies and projectsClear progression opportunities within a growing MSPRegular team socials and eventsSupportive and collaborative team environmentOpportunity to work closely with clients and make a real impactFlexible working options (where applicable)

About the company

A leading technology services company is seeking a 3rd Line Infrastructure Support Analyst for full-time work in Milton Keynes. Responsibilities include providing proactive and reactive support, ensuring SLA targets, and resolving incidents in complex environments...., A technology services provider in the UK is seeking a 2nd Line Service Desk Engineer to deliver technical support in their service desk environment. This role requires a strong background in Microsoft technologies and has opportunities for hybrid working. The ideal..., Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750..., About Sureserve Energy Services Meters: Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We..., A leading IT service provider in the UK is hiring a 1st Line IT Service Desk Engineer to provide exceptional customer service and support with Microsoft 365 applications. The role involves troubleshooting technical issues, collaborating with advanced support teams, and...

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