SAP Commissions (Callidus)
Role details
Job location
Tech stack
Job description
Role Details Role/Job Title: SAP Callidus (SAP Commissions) Support Lead Work Location: Reading, UK If Hybrid, How Many Days Are Required in Office? 3 The Role Lead on-site application support for SAP Callidus (SAP Commissions) as the single point of accountability for..., Service Operations: Lead daily stand-ups for production support, manage queues (e.g., ServiceNow/Jira), and maintain MTTR/FTR within agreed SLAs. Incident & Problem Management: Drive end-to-end triage, RCAs, corrective actions, and problem records for recurring issues;..., Job Title: SAP Commissions (Callidus) Application Support Lead Location: Reading (2-3 days onsite) Contract: 6 Months We're looking for an experienced SAP Commissions (Callidus) Application Support Lead to take full ownership of on-site production support for a..., Job Title: SAP Commissions (Callidus) Application Support Lead Location: Reading (2-3 days onsite) Contract: 6 Months We're looking for an experienced SAP Commissions (Callidus) Application Support Lead to take full ownership of on-site production support for a... © 2026, Jobsora.com
Requirements
- Hands-on expertise in SAP Commissions (Callidus) configuration: crediting, compensation rules, plans, rate tables, calendars, positions/payees, and security (roles/partitions).
- Strong L2/L3 production support experience: incident triage, root-cause analysis (RCA), defect resolution, workarounds, and communication management.
- Data operations proficiency: EIM templates, data validations, reconciliation, pipeline/job scheduler monitoring, and performance tuning.
- Integration knowledge with CRM/ERP and ETL/iPaaS (eg, Salesforce/CRM,SAP, SAP CPI/Informatica); ability to read and troubleshoot interface files and APIs.
- Service management and governance: ITIL processes for Incident/Problem/Change, CAB readiness, release/hotfix planning, and regression testing.
- Stakeholder management and communication: working with Sales Operations, Finance, HR, and cross-functional IT teams; creating status reports and runbooks.
- Analytical skills with SQL/Excel for data analysis, variance checks, payout reconciliations, and audit evidence preparation.
Desirable skills:
- Exposure to SAP Territories & Quotas (T&Q/TQM), SAP CPQ, or related SPM components.
- Experience across multiple pods/environments, refreshes, and performance optimization.
- Familiarity with reporting/analytics in SAP Commissions and downstream data warehousing.
- Scripting/automation for operational efficiency (eg, file checks, reconciliations, alerting).
- Certifications: ITIL v3/v4, PMP/Prince2, or equivalent service/project management credentials.
- Understanding of compliance frameworks (SOX), data privacy, and audit controls in compensation processing., A leading tech solutions company in the UK is looking for an experienced professional to manage SAP Commissions configuration and provide L2/L3 production support. The ideal candidate should possess strong analytical skills, extensive knowledge in data operations, and...