Ux And Cro Specialist

Remote: Hybrid About The RoleUX SpecialistLocation: Hybrid (3 days in a phs office)Reports to: Head of Marketing & Digitalphs Group is looking for a skilled UX and CRO Specialist to improve the usability, design, and performance of our digital platforms primarily the phs Group website and the myphs customer portal. This role blends UX design with conversion rate optimisation (CRO) to deliver intuitive experiences that increase engagement and drive measurable growth.

ItwouldbebeneficialinyourapplicationtospecifywhichCROtoolsyouarefamiliarwithandyour experienceinthisarea,alongwithyourexperienceofusingVWO/GA4, or similar tools such as Optimizley or Convert.

About the RoleYoull lead end-to-end UX and CRO initiatives, working closely with internal teams including IT, Customer Services, Commercial Operations, Sales, and external agencies. Using tools such as VWO, GA4, Hotjar, and Looker Studio, youll design experiments, analyse performance, and deliver data-driven improvements across all phs websites.Key ResponsibilitiesUser Experience Design

• Lead UX design projects across phs websites and digital platforms.
• Conduct user research, create wireframes, prototypes, and user journeys.
• Collaborate with PPC, SEO, developers, designers, and marketing stakeholders.

Conversion Rate Optimisation

• Own and manage the CRO programme across digital touchpoints.
• Build and maintain a prioritised experimentation roadmap using PIE/ICE or similar.
• Design and execute A/B and multivariate tests via VWO.
• Develop hypotheses based on analytics (GA4, Looker Studio) and qualitative insights.
• Analyse results, identify significance, extract insights, and report learnings.
• Collaborate with sales and commercial teams to integrate Salesforce data.

Performance Monitoring & Optimisation

• Monitor performance using VWO, Google Analytics, Hotjar, and similar tools.
• Identify optimisation opportunities and implement iterative improvements.

Project Management

• Manage the UX roadmap for phs websites, myphs portal, and phs shop.
• Coordinate with marketing, IT, agencies (including Spindogs), VMO support, and sales teams.
• Provide regular updates to the Head of Marketing and Digital.

Measures of Success

• Growth in digital qualified leads.
• Increased adoption and self-service usage of the myphs portal.
• Improved website conversion rates and engagement metrics.
• Delivery of UX projects on time with measurable improvements., About The Role UX Specialist Location: Hybrid (3 days in a phs office) Reports to: Head of Marketing & Digital phs Group is looking for a skilled UX and CRO Specialist to improve the usability, design, and performance of our digital platforms primarily the phs Group..., Senior UX and CRO Lead Berkshire A fantastic new role has arisen for a top retailer for a Senior UX and CRO Lead based in Berkshire. You will deliver A/B testing roadmap, better user experience and overall website optimisation to improve conversion rates. You will be..., A leading performance management firm in Ruddington is seeking a Senior Website Specialist to oversee website delivery and optimisation. This role involves managing day-to-day website operations and enhancing user experience across multiple domains. The ideal candidate will..., A leading hygiene service provider is seeking a skilled UX Specialist to enhance the usability and design of its digital platforms. The successful candidate will blend UX design with conversion rate optimization to deliver improved user experiences. This role involves..., About The Role UX Specialist Location: Hybrid (3 days in a phs office) Reports to: Head of Marketing & Digital phs Group is looking for a skilled UX and CRO Specialist to improve the usability, design, and performance of our digital platforms primarily the phs Group website..., About The RoleUX SpecialistLocation: Hybrid (3 days in a phs office)Reports to: Head of Marketing & Digital phs Group is looking for a skilled UX and CRO Specialist to improve the usability, design, and performance of our digital platforms primarily the phs Group...

• Strong experience in UX research and CRO, preferably in B2B.
• Expertise with VWO, GA4, and Looker Studio; Salesforce familiarity is a plus.
• Knowledge of A/B testing principles and prioritisation frameworks (PIE/ICE).
• Ability to combine quantitative and qualitative insights to form hypotheses.
• Experience with customer portals or similar digital tools.
• Knowledge of HTML/CSS/front-end principles (desirable).
• Strong analytical, problem-solving, communication and stakeholder engagement skills.
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Overview Join to apply for the CRO Manager role at TieTalent. Working Hours: 37.5 hours, Monday - Friday. Hybrid working pattern, with weekly office days required. Contract Type: Full Time, Permanent Salary: £50k - £60k, depending on experience In a Nutshell: - Make...

If this sounds like the role for you, wed love to receive your application.About phsphs Group, founded in 1963, is the leading provider of Hygiene Services in the UK, Spain and Ireland, serving over 120,000 customers across 300,000 locations. Our brands include Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance., Job Description Releaf Dispensary Ltd is a pioneering medical cannabis clinic committed to providing high-quality, safe, and effective cannabis-based products. Headquartered in the UK, we aim to enhance the quality of life for our patients through cutting-edge solutions..., A leading global recruitment firm is seeking a Head of Ecommerce to enhance the digital experience for a major consumer brand. Responsibilities include driving performance on a multi-market website, optimizing user journeys, and implementing conversion rate strategies. The...