IT Support Desk Advisor

Apogee Corporation**
Cirencester, United Kingdom
2 days ago

Role details

Contract type
Temporary contract
Employment type
Part-time / full-time
Working hours
Regular working hours
Languages
English, Spanish, French, Portuguese
Experience level
Junior
Compensation
£ 42K

Job location

Remote
Cirencester, United Kingdom

Tech stack

Microsoft Windows
Microsoft Operating Systems
Software Engineering
SQL Databases
Network Support
ServiceNow
User Accounts

Job description

Support Desk EngineerUniting what's next in traffic. At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too. If we all thought the same, we would never think of anything new. That's why we recruit great minds from all walks of life. We embrace diversity and create what's right for the world by employing the people who live in it. At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation. Do you want to make a difference with the work you do? Join us as a Support Desk Engineer. You will be the point of contact for our customers and work proactively support our range of solutions to ensure that they can do their bit in addressing local challenges with road transport and the environment whilst delivering an exceptional level of serviceResponsibilities: Be the primary Engineer supporting a selection of Clients and becoming a key contact for any support issues and queries. Own and be responsible for providing exceptional support to our Clients and our range of bespoke enforcement solutions. Achieve this via onsite and remote working processes resolving a range of complex hardware and software issues within SLAs so that we can meet our contractual obligations. Work closely with the Senior Enforcement Engineers to improve incident life-cycle, Job Description 2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk,..., ABOUT USWith over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist..., A charitable organization in Scotland is seeking a Service Desk Analyst to provide a range of support to users. Key responsibilities include resolving technical issues, managing mobile device deployments, and liaising with external ICT providers. The ideal candidate should..., Job Description: Temporary Service Desk Support Coordinator Location: Holborn, London Pay Rate: £18 - £20 per hour Contract: Temporary (1 month assignment) Start Date: ASAP Overview We are seeking a proactive and organised Service Desk Support Coordinator to join a busy..., A technology services company based in Chester, UK, is seeking a Service Desk Analyst for a 6-month contract. This entry-level position requires effective communication in multiple languages (French, Spanish, Portuguese) and a background in technical service. The role..., A state transportation department in Rochester, England is seeking a part-time Front Desk support associate to handle clerical tasks, assist visitors, and manage data entry. The position requires candidates to be currently enrolled as full-time students and have basic..., A leading utilities provider in the Sussex area seeks a Service Desk Analyst for a temporary role of 6 months. You will support users through various communication methods while managing IT support requests. Strong customer service skills and adaptability are key, along..., A technology company is seeking an IT Service Desk Analyst to join their team in Cologne. This office-based role involves providing first and second line support for employees, resolving issues across Microsoft 365 and devices, and managing user accounts. The ideal...

Requirements

timing and solution efficiency and reliability. Assist with rollouts of software and service upgrades. Work with other Engineers and Sub-Contractors to plan and support on-street maintenance activities for the system safely and effectively. Qualifications & Experience: Someone with a Degree, Technical Degree, training or equivalent work experience working with PC hardware and software; fault finding, diagnosing and repairing. Someone who is interested in learning bespoke and technical systems. Excellent problem-solving skills with a strong attention to detail Someone with a working knowledge of Microsoft Operating Systems and basic networking principles Someone who is proactive and result-oriented (you'll also have a structured and hands-on approach to complex tasks). Someone who can work on their own or as part of a team; works well with other people and communicates effectively within the team and with clients. Advantageously someone with an understanding of, A recruitment agency seeks an IT Service Desk Analyst in Epsom to provide technical support in a hybrid work environment. The ideal candidate has over 5 years' experience in service desk roles, excels in troubleshooting, and has proficiency in Windows 11, Microsoft 365, and...

Benefits & conditions

SQL and possesses ability create queries to manipulate and retrieve data. Any ITIL qualifications would be beneficial Someone happy to travel across the UK to support customer systems. With full UK driving licence. We offer: Competitive base salary plus annual bonus 26 days holiday (rising to 29 with service 37.5-hour working week. Excellent pension scheme with up to 10% employer contribution Flexible benefits tailored to your needs Ongoing training and development, including support for professional memberships How do I apply? We can only accept online applications. Click the "Apply Now" button below to submit your application. About Us: We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world. We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world. What else do I need to know? To stay up to date with what we're up to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletter Similar jobs

About the company

Job Description ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility..., Job Description Company Overview Eflow Global is a leading provider of Regtech cloud solutions to Investment firms. We are looking for a talented Technical Support Specialist to join our team. After a successful funding round and a move to a completely SaaS business we...

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