Salesforce Consultant (Field Service Lightning
Role details
Job location
Tech stack
Job description
You will be responsible for a "mobile showroom" vehicle where you have the luxury of bringing a bit of Tapi-ness to a customer's home. Critical to the Tapi family, this role is truly unique. You'll spend most of your time on the road, working with stores, and visiting lots of homes every day. Visiting customers, you'll have the opportunity to provide them with a great end to end service by helping, advising, and measuring flooring. Using your knowledge of our exceptional product ranges and our excellent "Masterpiece" software (making all the technical bits a breeze), you'll bring customer's ideas to life in the comfort of their own home - and, while doing so, earn a generous commission!Your ResponsibilitiesCustomer Service:Deliver outstanding customer service that exceeds expectations and encourages recommendation and repeat business.Deal with customer queries and concerns in their home.Have an understanding approach to make customers feel relaxed and reassured.Be solutions-focused
- deliver customers the best flooring solutions for their individual needs.Bring a customer's idea, concept or design to life through excellent Tapi product knowledge.Representing the brand in a professional manner through smart attire.Acknowledge the privilege that comes with being invited into a customer's home and being respectful through the interactions with customers in their home.Measuring and Quoting:(Don't worry - we will give you all the training you'll need):Using our Masterpiece software during every customer visit to help you measure and provide solutions with ease.Responsible for preparing a detailed and accurate flooring plan with the ability to provide an onsite quote using our Masterpiece software.Carry out inspections of where we have identified a faulty floor and producing reports.Check sub floors for uneven floor levels and potential issues e.g. dampness or trailing cables.Maintain the presentation of the mobile showroom, showing pride in its appearance and taking responsibility for its immaculate condition and sample displays.Comply with all Health and Safety and security requirements set out by the Company, in or out of working hours.Sales:Maximise the conversion rate of internet leads by presenting suitable products to the customer in their home.As part of our strategy to "wow customers", you will work to exceed personal sales and conversion targets, supporting the overall store targets.Ability to close a sale with customer satisfaction in mind.Process customer orders using the "Masterpiece" system.The Big PackageColleague discountSalary sacrifice pensionPerks platform (cheap cinema tickets, cashback and discounts on well-known brands)Employee Assistance ProgrammeA day off for your birthdayCycle to work schemeEnhanced family leaveLife AssuranceAbout You!You're in that little sweet spot of being sales driven AND customer focused. And you're passionate about what you do.We're after a speedy thinker who's nice to their core. A, Clinical Deputy Manager - Elderly Nursing Home Location: Southampton, Hampshire Salary: £47,000 per annum Contracted Hours: 40 hours Qualification: RGN Required (Active NMC Pin with good general nursing skills) Compass Associates are proud to be working in partnership..., A national health service provider in Southampton is seeking a GP Clinical Lead to oversee a multidisciplinary Proactive Care Team. Please make sure you read the following details carefully before making any applications. Responsibilities include providing consultations..., Role: Senior CDM Consultant/ Principal Designer Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Location: Remote position - projects across the Home Counties & London Sector: CDM/..., Role: Salesforce Consultant (Field Service Lightning) Location: Remote, United Kingdom Salary: £60,000 - £75,000 DoE + 10% Bonus Looking to join an innovative and thriving Salesforce Partner with a flexible, people-first and vibrant culture? 2025 was an empowering and..., ISO Consultant/ Auditor Salary: Up to £55,000 Full time, permanent Driving Licence needed as travelling to clients We provide professional consultation and support for Organisations that require a hassle free and cost-efficient route to ISO Certification. We have..., JOB TITLE: Microsoft Dynamics 365 Lead Consultant (Business Central - Finance) RESPONSIBLE TO: Operations Director DIVISION: Operations LOCATION & HOURS OF WORK: The company has a policy of allowing its employees to work from home. UK travel will not normally be required...
Requirements
presentable, switched-on, and honest person, who brings a little joy to every interaction. You're naturally self-motivated, enthusiastic, and keen to impress. You sweat the small stuff and have a "no customer left behind" attitude (we have a 5* Trust Pilot rating to maintain)!You're up for a challenge and thrive on a busy schedule. You are always on the lookout for ways to improve things for customers, colleagues, and you have a bias towards action. You will also have a savviness to plan efficient routes through towns and cities to maximise your time and the amount of customers you see.You will need a full driving license for this role; however, transport will be provided.Get to Know us!Hello, we're Tapi and we're slightly obsessed with floors. We're a flooring retailer with a difference, here to blow a breath of fresh air into the world of carpet and flooring shopping - and we'd love for you to join the revolution!The Tapi story starts in 2015, A national company specializing in home improvements is seeking Sales Consultants to perform home assessments and provide quotations. Full training is provided, and no previous experience is required. Ideal candidates should possess excellent communication skills, a..., Junior Recruitment Consultant (Remote) Location: Fully Remote (UK) Salary: Base + Uncapped Commission OTE: £3,000 - £5,000+ per month Working Hours: Monday - Friday, 9:00am - 5:00pm We are looking for a motivated and ambitious Junior Recruitment Consultant to join our..., Client Services Manager - Private Jet Charter (Remote, UK-based) We're looking for an experienced travel professional who understands the pace, precision and service standards of private aviation. This Client Services Manager role is fully work-from-home, UK-based, and...
Benefits & conditions
heart.Wherever you're based - at the office, in a store or on the road - we all work together as a team. Some people have been with us from the very beginning while others plan to retire here, so we must be doing something right!We care deeply about personal development which is why we launched the Tapi Academy - a 12-week training plan for all new flooring sales advisors, with 12-weeks OTE guaranteed while you learn the ropes. We celebrate milestones and award successes - and we shout about it! We organise Tapi socials where teams can come together and let their hair down, and we have (mostly) friendly competitions between locations.It's a happy place to work and when you love what you do, customers will see that too. And making our customers happy is the reason we get out of bed in the morning.Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications.INDHP#J-18808-Ljbffr Similar jobs, Sales Professionals/Self-employed Sales/Design Consultants OTE £50,000 - £100,000 p.a. Southampton/Portsmouth (Next Courses March & April 2026) Sharps Fitted Furniture, the UKs No1 Fitted Furniture Company are looking for self-employed sales professionals to join its busy..., Senior & Pensions Project Consultant Opportunities - GMP, Buy-in / Buy-out / Pensions Dashboard Hybrid or Fully Remote Home Working - £40000 -£60000 (depending on experience) + Flexible Working & Excellent Package. An award-winning Pensions Consultancy who advise some of...