Director, Infrastructure & Platform Services Delivery
Role details
Job location
Tech stack
Job description
platforms. This role reports into Global Vice President Technology Service Delivery and is based in London, Battersea. The successful candidate will combine strong technical and practical expertise with operational leadership, service governance, project management and stakeholder management.What You'll Do Service Delivery & OperationsOwn delivery of EUS, infrastructure and platform services (compute, storage, network, cloud, middleware and end user services).Ensure high availability, performance, and reliability of enterprise platforms.Manage SLAs, KPIs, and service reporting.Lead incident, problem, and change management processes.Drive continuous service improvement initiatives including AI.Oversee cloud environments (AWS, Azure, or GCP).Oversee backup, resilience, and business continuity strategies.Security & ComplianceEnsure infrastructure adheres to cybersecurity policies and regulatory requirements.Partner with security teams to implement monitoring, vulnerability management.Oversee, Job Description Role: Director of Project Delivery Location: East London (hybrid 4 days a week on-site, site visits across London as required) Salary: Up to £80k Reporting to: Chief Operating Officer The Company A renowned and growing marine transport and...
Requirements
backup, resilience, and business continuity strategies.Vendor & Financial ManagementDirect managed service providers and third-party vendors.Oversee infrastructure budgets and cost control initiatives.Assist in contract and performance reviews.Team LeadershipDirect and develop end user services teams.Foster a culture of accountability, collaboration, and operational excellence.Support technical skill development and succession planning.Required QualificationsBachelor's degree in IT, Computer Science, or relevant experience.8-12 years of experience in EUS, IT infrastructure and platform services.2-5 years leading and developing high performing technical teams.Proven experience managing enterprise-scale infrastructure operations.Practical Experience and knowledge of:Cloud platforms (AWS, Azure, or GCP).Virtualization (VMware/Hyper-V).Enterprise networking experience (Cisco and SD-Wan a plus).Windows Server Administration.M365 Administration.Intune.Jamf.Monitoring and ITSM tools (Jira/Service-Now, etc.).Experience with ITIL-based service management.Preferred QualificationsITIL certification.Cloud certifications (AWS/Azure/GCP).Experience in GDPR/SOX regulated or large enterprise environments.Experience with AIOPS implementations.Backup and Recovery.AIOps.Security fundamentals.Strong stakeholder and vendor management skills.Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day.Our Outrageously Extraordinary mindsetdrives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more.We empower your personal and professional growthwith high impact Learning Programs featuring bold voices redefining what's possible.When you join, you aren't just part of a
Benefits & conditions
£72,000 - £82,000
Lead Oracle Cloud Infrastructure Platform Engineer ?? Location: Leeds, West Yorkshire (Hybrid)?? Employment Type: Permanent?? Status: Actively Hiring?? £72,000-£82,000 + Excellent Benefits WRK digital are delighted to be partnered exclusively with a high-profile, UK...