Mobile Support Engineer

Due to exciting growth within the business, a fantastic opportunity hasemergedfor a First Line Technical Support Engineer to join our 24x7 Support Team.

Joining this technically strong,funand dynamic team, you will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and software matters.

The candidate will be expected to have a very quick learning curve as they will be thrown a variety of challenges andrequiredto work hard to meet customer expectations and satisfaction., Overview As part of the Global Customer Success organization, the Global Support Engineer plays a critical role in maintaining the reliability and performance of Vizrt systems for our customers worldwide. This role focuses on delivering exceptional support through expert..., We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications. Position: Mobile Support Engineer Location: London Hours: 38 hours per week Schedule: 5 days..., Are you a compliance professional looking for that new challenge?Here at GXO, we are currently recruiting for aTransport Compliance First Line Managerto join our team in Enfield, supporting our customer Iceland. You will be reporting into the Transport Operations Manager...

Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges.

This role is based at our Head Office in Chertsey (Surrey) but may also involve secondments to client sites, so availability to travel to London and other client locations isrequired.

The role includes shift patterns to cover our 24x7 helpdesk. The shift pattern is planned as a block of 4 days or 4 nights of work, followed by a block of 4 days of rest, alternating every two blocks between day and night shifts. A shift is 8.00am8.00pm or 8.00pm8.00am.

Essential Requirements1 to 2 years of professional experience in a similar role OR a recent College / University graduate looking for a great first step on the career ladder within ITExperience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange / Office 365, Antivirus software etcSome experience using a Ticketing system / working to SLAs will beadvantageousGreat communicationskills (in person and via telephone)

excellent written and spoken English is essentialPersonable, with the ability to build rapport with multiple teams of IT technicians. The candidate willbe requiredto integrate within both the Krome technical team and client IT departmentsThe successful candidate will be a punctual and thorough worker, with astute attention to detailAny IT qualifications will be an advantage but not essentialValid UK driving licence is essential, BACKGROUND TO THE ROLE Redcentric are looking for a bright, enthusiastic individual to join our 2nd Line Technical Support team based in Harrogate. Whilst a technical mind-set is required for the role we are also very interested in people who have the desire to learn and..., JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer / IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal...

Benefits4% Employer Pension ContributionFlexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service)Employee Assistance ProgrammeElectric Vehicle (EV) Salary Sacrifice SchemePrivate Medical Insurance (applicable after 5 years service)Learning and Development Programme, aimed to support Career ProgressionMonthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards)Long Service Recognition Awards for 5, 10, 15 years+Complimentary Breakfast Available (8am

9am Mon to Fri)Complimentary Tea/Coffee and Fresh Fruit Available All-dayFully Stocked Soft Drinks/Beer/Wine Fridge for Friday After Work DrinksDiscounted Corporate Gym MembershipCycle to Work SchemeShower FacilitiesFree Private Car ParkStaff Break Out Room with Pool TableModern, Open Plan, Office EnvironmentRegular Company-Funded Social EventsCompany-Funded (Voluntary) Participation in our Charity EventsElectric Vehicle Charging Points are available at our Chertsey Head Office

Inclusion & Diversity

Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminateon the basis ofrace, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status.

Krome Technologies is committed to protecting the privacy and security of all personal information that we processin order toprovide services to our clients. For specific information on how Krome Technologies protects personal information online, please see the Krome Technologies Privacy Policy.

You may have experience in the following: First Line Support Engineer, IT Support Technician, Service Desk Analyst, Helpdesk Analyst, Technical Support Engineer, 1st Line Support Technician, IT Service Desk Engineer, MSP Support Engineer, IT Support Analyst, Infrastructure Support Technician.

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