Systems Engineer

Job Title: Systems Engineer We're now looking for a Systems Engineer to join our growing team.

You'll be responsible for:

• Assist with key business projects from conception to delivery

• Resolve 3rd line support issues for key business systems

• Proactively manage the IT infrastructure to ensure maximum system uptime

• Develop and maintain IT procedural/process documentation in line with PCI DSS and ITIL requirements

• Maintain a viable IT Business continuity and disaster recovery infrastructure as per business requirements.

• Mentor junior support staff and assist where necessary

• Assist in system capacity planning

• Constantly review the current IT infrastructure and propose

• Installation, configuration and maintenance of key IT systems including Microsoft servers, switches, SANS, Vmware, telephony systems and firewalls

• Build and maintain a secure network

Operating Software

• Windows Server 2008/2012 Administration

Security, IIS, DHCP, DNS, DHCP, Clustering, server hardening

• Active Directory

Roaming profiles, group policies, replication, remote software distribution, sites and services configuration

• Remote Desktop Services

Understanding of Windows 2012 RDS application management and deployment.

• Exchange Server 2010

Installation, replication, capacity and performance tuning, message tracking, archiving

• Backup Technologies

Exchange, locked and shared files, SQL databases, media rotation, capacity planning

• Vmware and SAN Technologies

Virtualisation and network storage infrastructure. Configuration/maintenance of Vmware ESX 5.x.

• Sophos Antivirus

Centralised distribution, anti-spam, anti-spyware

• Windows 7 Administration

Installation, configuration, tuning

Hardware

• HP

Rack mounted servers, RAID array configuration, rack switching, processor and memory upgrading, KVM switching, LTO4 tape autoloaders/drives

• Cisco

Cisco 3750 and 3560 switches, ASA 5540 firewalls

Networking

• IP

IP, ADSL and MPLS networks, Cisco VPN configuration, firewalls, routing, VLAN configuration, Cat 5 patching, capacity planning, teaming and route aggregation

Telephony

• Avaya Communication Manager and Avaya Dialler

• Support, deployment of handsets and headsets, configuration (e.g. user management, extension allocation, Vector, VDN assignment), capacity planning, IVM, RTA, Upgrades and patching

• Verint Voice Recording

Management, retrieval, archiving, capacity and performance monitoring

• IVR

Experience with inbound and outbound IVR integration would be useful, * An understanding of security technologies with a view to utilizing those technologies to support regulatory compliance i.e. PCI/ISO. Websense, Mimecast, Pen Testing, Sophos.

• Competitive salary with annual bonus

• Contributory pension

• 3% flexible benefits - including cycle to work, critical illness, dental insurance, childcare vouchers, travel insurance, dining club, retail discounts and the option to buy up to one week's worth of holiday subject to start date

• Free shuttle bus from Leeds City Centre

• Subsidised on-site restaurant

• Free on-site gym