IT Support Technician - I

This is a full-time, on-site role for an Information Technology Desktop Support specialist located in 28307 Bremen, Germany. The primary responsibilities include providing technical support for desktop systems, troubleshooting and resolving hardware, software, and networking issues, ensuring network security, and delivering excellent customer service. This role involves collaborating with teams to support day-to-day IT operations and addressing user queries while maintaining system efficiency.

Required Experience: 2 to 3 years in desktop support

Contract Type : B2B

Language Requirements: German B2 minimum, English B2 minimum

Requirement: Valid work permit for full-time employment in Germany, * Proficiency in Network Administration and Network Security

• Strong knowledge of Information Technology and Troubleshooting
• Excellent Customer Service skills and problem-solving abilities
• Ability to work independently and as part of a team
• Experience with IT support tools and technologies, including hardware and software troubleshooting
• Relevant certifications such as CompTIA A+, Network+, or equivalent are a plus
• Background in providing hands-on desktop support in an enterprise environment
• Fluency in English and German is advantageous

EUC TECHS LTD is a Third-Party Managed Services Provider delivering a diverse range of IT services, including dispatch, full-time employee placements, scheduled visits, smart hands, and recruitment services. With over 15 years of experience, the company specializes in IT outsourcing, offering tailored global support through partnerships with Channel Partners. EUC TECHS prioritizes scalability, cost-efficiency, and operational efficiency to help businesses grow and succeed in expanding markets. Its commitment to exceptional service extends beyond contractual obligations, ensuring enhanced communication, collaboration, and proactive solutions. With a strong global presence and expertise, EUC TECHS is a trusted partner for achieving IT goals and overcoming technical challenges.