CRM BI Analyst

Patrianna
Douglas, United Kingdom
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Douglas, United Kingdom

Tech stack

A/B testing
Data analysis
Big Data
Data Integrity
Power BI
Tableau
Looker Analytics

Job description

  • Analyze gaming economy health and player behavior to identify revenue optimization opportunities
  • Partner with CRM teams to design, track, and analyze campaigns, building player segmentation models to maximize lifetime value
  • Develop advanced Tableau and Looker dashboards plus automated reports for real-time player lifecycle visibility
  • Translate data science models into actionable monetization solutions for leadership
  • Validate features via A/B testing and statistical analysis to champion a testing culture
  • Forecast impacts of gamification features on engagement and spend, then measure results

Requirements

  • Gaming industry experience in BI/data analysis for monetization, gamification, or CRM analytics
  • Proven support for CRM teams on reporting and lifecycle strategies
  • Advanced SQL for large-scale data, plus Tableau, Looker, or Power BI visualization skills
  • Knowledge of player behavior, virtual economies, and gamification mechanics
  • Strong communication to deliver clear recommendations to non-technical stakeholders
  • Proactive problem-solving for trends and data integrity

Benefits & conditions

Be the analytical backbone for revenue impact across multiple gaming brands, shaping experiences for millions. Enjoy autonomy to innovate, own critical insights, and influence strategy in a high-growth environment. Collaborate with passionate teams valuing execution and learning, with competitive compensation and career growth.

About the company

Patrianna is a fast-growing product development company headquartered in Gibraltar, with a globally distributed team delivering seamless, engaging, and scalable gaming experiences for millions of players worldwide. We're building a world-class operational engine and seeking talented professionals in CRM, fraud & risk, payments, marketing, and player support who excel in fast-paced, high-growth settings. Our teams prioritize smart execution, continuous improvement, and cross-functional collaboration-empowering you to drive real impact from day one.

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