Senior DevOps Engineer

SSEN's IT Network Solutions team is seeking a Technical Support Specialist to provide operational support for the GE Vernova Electric Office product suite and other engineering applications such as PowerFactory. You will ensure the reliability, performance and security of these critical systems, delivering high-quality support to engineering and operational users. The role combines hands-on application administration, incident/problem resolution, minor enhancements, and a strong focus on automating routine support activities., * Lead operational support for Network Solutions applications using ServiceNow and DevOps workflows, including user engagement, incident triage, fault diagnosis and resolution.

• Operate within SSEN's service delivery framework, ensuring effective incident, problem and request management.
• Automate manual support tasks through scripting, dashboards and monitoring tools (e.g., Kibana) to improve service efficiency and reliability.
• Maintain the reliability, security and performance of Network Solutions application services.
• Perform system administration tasks to ensure the health, stability and continuous operation of the Electric Office and related services.

• Experience with GE Vernova Electric Office from a user, support, administration or development perspective. (Optional) Experience with PowerFactory in a similar capacity.
• Familiarity with agile and DevOps methodologies. Experience working with Kubernetes, ideally within Azure.
• Proficiency in scripting languages such as Bash or PowerShell.
• Experience with programming languages such as Smallworld Magik, Python or C#. Understanding of CI/CD principles and hands-on experience with tools such as Azure DevOps or GitHub Actions.

Employee discount, Gym membership, Private medical insurance, Cycle to work scheme, Discounted gym membership, Base Location: You'll be expected to spend 50% of your working week in one of the following locations : Reading / Forbury Place / Penner Road

Salary: £61,620 - £72,592 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent / Full time / Flexible First options available, Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day-to-day support in emerging technologies, data and analytics, cyber security and more.