IT Specialist

You'll join our 4-person Security & IT team, working closely with Office Management and collaborating across all departments. As a cybersecurity scale-up handling sensitive secrets for Fortune 500 companies, our IT operations are a trust multiplier-every access control, device policy, and automation we build reinforces the security posture we promise our customers. With GitGuardian growth expected in the next 18 months, your work will directly enable that scale while maintaining our SOC 2 certification and zero-trust principles. You're not just "IT support"-you're building the secure, frictionless foundation that lets engineers ship faster, sales teams work globally, and the company expand without operational chaos. Your main responsibilities will be: Proactive improvements and automation (60% of your time) Automate onboarding/offboarding workflows using N8N, Okta, Google Workspace, and custom scripts Improve our hardware inventory system and asset tracking processes Design and deploy IT security controls aligned with SOC 2 compliance Build self-service tools and documentation to reduce repetitive support tickets Optimize device management policies across Mac and Linux fleets using Kandji MDM Operational support (40% of your time) Respond to IT support requests Manage access requests following least-privilege principles Handle laptop ordering, delivery tracking, and device configuration Procure and manage accessories (headsets, peripherals, etc.) Troubleshoot hardware, software, and account issues for team members globally Tech & tools you'll touch Identity & Access Okta (SSO, SCIM provisioning) Google Workspace (email, Drive, admin console) 1Password (company password vault) Device Management Kandji (Mac MDM platform) FleetDM (Linux MDM platform) Apple Business Manager (automated enrollment) Google Sheets (hardware inventory tracking) Automation & Infrastructure Terraform & Ansible (Infrastructure as Code) GitLab CI & GitHub Actions (automation pipelines) n8n (workflow automation) Ticketing & Collaboration Linear Slack (primary communication, support channels) Notion (documentation, runbooks, processes) Security & Compliance Vanta (SOC 2 compliance automation) Crowdstrike (EDR/endpoint protection) Tailscale (VPN infrastructure) Procurement & Finance Spendesk (corporate spend management, invoice processing) Apple eCommerce & Dell Premier (hardware vendors)

If you think you match at least 70% of these criteria, please apply! Here's what we consider essential for success in this role: Fluent English (written and spoken)-our team spans 20+ countries 0-3 years of professional IT support or systems administration experience Comfortable with Mac and Linux environments-you've managed devices, troubleshot OS issues, or supported end users on both platforms Automation mindset-you naturally ask "How can I prevent this ticket from happening again?" Security-aware approach-you understand the "why" behind access controls, encryption, and least-privilege principles Clear communicator with empathy-you translate technical concepts for non-technical colleagues and document processes others can follow The following skills would strengthen your application but aren't required: Exposure to compliance frameworks (SOC 2, ISO 27001) Experience with Okta and Google Workspace Admin Hands-on MDM experience (Kandji, Jamf, Fleet, or similar) YAML/JSON configuration files GitHub/GitLab workflows Previous experience in a SaaS or cybersecurity company

GitGuardian is a global post-Series C cybersecurity scale-up, with team members in France, Europe and in the USA. Among our early investors who saw our market value proposition, are the co-founder of GitHub, Scott Chacon, along with Solomon Hykes, Docker's co-founder. American and European top-tier VC firms have also invested in GitGuardian. GitGuardian leads the way in Non-Human Identity security, offering end-to-end solutions from secrets detection in code, productivity tools and environments to strong remediation, observability and proactive prevention of leaks. Our solutions are already used by more than 600K developers worldwide! About your team and your mission, At GitGuardian, we are committed to building a diverse, equitable and inclusive workforce. We will ask for your gender identity on the application page to help us understand the diversity of our applicant pool and to track our progress in attracting and hiring a diverse workforce. The information is optional and will not be disclosed to the hiring manager or the interview team and will not be considered in the hiring process. We appreciate your willingness to share this with us so that we can continue to improve our diversity, equity and inclusion efforts. 1. Interview with your future manager (30-45min) To know more about yourself and your achievements, and present to you the team. 2. Technical interview (60min) To evaluate your skills for the position and project yourself into the role. We will ask you to solve real-world IT scenarios we face-troubleshooting, access request handling, and a small automation challenge. We'll share the format in advance. 3.1 Final interview with an Executive Manager (30min) Discuss with our CTO about GitGuardian's vision, security culture, and where IT fits in our 2-year growth plan. 3.2 References check You can start thinking about two contacts who can attest to your previous or current professional experiences. These contacts should be as recent as possible, and we will call them at the end of the process. Benefits Package that includes BSPCE Lunch voucher (Swile, 12€ at 50%) Sponsored Wellpass (gymlib) Non-charged health insurance for children (Sidecare / Generali) Up to €300 to improve your home office set-up Yearly holiday allowance Referral bonus of 4000€ for any new Guardian we might hire thanks to you Team building: monthly budget dedicated to each employee that you can spend as you wish, with colleagues (latest examples to date: Michelin star restaurant, karaoke, stand-up show, kitesurfing week-end, ...) And also... Remote policy: 100% on-site role (with remote flexibility when needed of course) Opportunities for career development in the long term More about GitGuardian! Products Understand how GitGuardian works in this short ! Want to go even further? Check out our ! Check out the to understand our mission and the industry. Our solutions are already used by hundreds of thousands of developers in all industries and GitGuardian platform is the n°1 app on the Clients GitGuardian helps organizations find exposed sensitive information that could often lead to tens of millions of dollars in potential damage. More than 70% of our customers are in the United States. Many F500 companies use GitGuardian's platform. People The Guardians are knowledgeable, committed, serious, aligned with the company's mission, and true team players: always willing to help each other grow our skill sets! The team is diverse and we hail from more than 20 different countries. We are also agile, remote-friendly, and fun people to work with. You will get trust & autonomy on your perimeter with a very transparent internal communication and a strong impact on the company development. Envie d'en savoir plus ? Rencontrez Henri, Lead Software Engineer Rencontrez Ayoub, Lead SRE Découvrez l'entreprise Explorez la vitrine de l'entreprise ou suivez-la pour savoir si elle vous correspond vraiment ! Ils sont sociables L'entreprise IT / Digital, SaaS / Cloud Services, Cybersécurité 140 collaborateurs Créée en 2017 Âge moyen : 36 ans Qui sont-ils ? GitGuardian est une start-up de cybersécurité post-série B, avec des investisseurs de premiers plan américains et européens. Parmi les premiers investisseurs ayant trouvé de la valeur dans notre produit : Scott Chacon, cofondateur de GitHub, et Solomon Hykes, cofondateur de Docker. GitGuardian est à la pointe de la sécurité des identités Non Human Identities (NHI), offrant des solutions complètes, de la détection des secrets dans le code ou dans les outils environnements des développeurs, jusqu'à la remédiation, l'observabilité et la prévention proactive des fuites de ces secrets. Nos produits sont déjà utilisées par plus de 600 000 développeurs dans le monde, GitGuardian est l'application la plus téléchargée sur GitHub marketplace! Nous comptons parmi nos clients certaines des plus grandes sociétés du monde, des comptes Entreprise du Fortune 500 ou du CAC 40, des sociétés cotées en bourse comme Talend ou des sociétés technologiques comme Snowflake. Plus de 70% de nos clients se trouvent aux États-Unis, nous sommes aussi développés en Europe, en Asie, en Amérique latine, en Australie. Aujourd'hui plus que jamais, nous disposons d'un business model solide, avec un chiffre d'affaires en croissance, des contrats pluriannuels et un excellent taux de fidélisation de nos clients. Les avantages salariés * Plan d'achat d'actions / BSPCE / Stock options * Ouvert au télétravail total * Animaux acceptés * Prime de cooptation 6 Index de l'égalité professionnelle Femmes-hommes 94 sur 100 points Écart rémunération 39/40 Écart taux d'augmentation 35/35 Retour congés maternité 15/15 Hautes rémunérations 5/10 Données issues de la faite par les entreprises de plus de 50 salaires, auprès du ministère du travail, qui permet de mettre en lumière les disparités salariales femmes/hommes. Le lieu de travail Culture d'entreprise Vous souhaitez en savoir plus sur l'entreprise et son histoire ? C'est par ici ! D'autres offres vous correspondent ! Ces entreprises recrutent aussi au poste de "IT Support and Services". Sopra Steria