Cyber Security Engineer

Hybrid working from one of our core offices with travel to customer site in Bradford twice a month. A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. What will you be doing? We are seeking a driven individual with experience in the delivery of complex customer requirements and developing security platforms and posture. You will play a critical role in maintaining and enhancing the cyber security posture of our customer through hands on management of key security platforms, primarily focused on the operational oversight and continuous improvement of Palo Alto Cortex XDR, including agent health, deployment, policy tuning and act as an escalation point for triage on incidents. You will show proactivity towards automation and process efficiency, leveraging tools such as ServiceNow, Cortex and Rapid 7 to streamline workflows, improve response times and reduce manual overhead. Contribute to what tools are used moving forward.

What will you be doing day-to-day?

• Design and Implement Cyber Solutions: Develop and implement security solutions on technologies like SIEM (Microsoft Sentinel, Rapid 7), EDR (Cortex XDR, Microsoft Defender), Tenable, Service Now.
• Cortex Management: Oversee of Cortex XDR operations, including agent health and deployment, policy configuration.
• Service Support: Participate in the incident response capabilities and activities, helping the operations team to detect, response, contain, eradicate and recover from security incidents in a timely manner.
• Customer Engagements: Assist in implementation and design of secure applications, software integrations, identity providers, and networks
• Process Improvement: Assist in documenting standard operating procedures for operation playbooks, configuration guides, secure standards and build configurations
• Customer relationships: regular engagement, assisting in the maturity of services. Ensuring customer requirements are met.
• Platform Management and Automation and Process Improvement: Administration, automation, streamlining and operational support for all security management systems
• Documentation: Maintain accurate and up to date operating procedures for technology.

• Industry specific certifications, such as Security+, Microsoft certifications; SC-200, Palo Alto, Rapid 7, ITIL
• In-depth knowledge of security principles, protocols, and technologies.
• Hands-on experience with security solutions desirable, such as: Microsoft Sentinel, Defender, Function Apps, Logic Apps, Cortex XDR, Rapid 7 and ServiceNow
• Strong understanding of network security, endpoint security, identity and access management, and data protection concepts.
• Experience with security compliance frameworks (e.g., NIST, ISO 27001, GDPR).
• Effective communication, interpersonal and teamworking skills.
• Hybrid and multi-cloud infrastructures
• Relevant experience within cyber security roles.

* At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. * Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you thrive in your career. * We offer a contributory pension plan to help you save for the years ahead, with Gamma's contribution varying dependant on yours. * Your well-being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. * We want you to share in our success. That's why we offer tax-efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. * We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family.. * And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note * Unfortunately, we can't offer visa sponsorship or relocation support for this role. * This role requires hybrid working from our Gamma offices or on the client site in Bradford.. * If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! * Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. * We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma. * For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We're not looking to increase that network currently, so please don't send speculative CVs.