IT Application Lead

• Provide support and maintenance for business applications (ERP M3, CODE IT, etc.)
• Manage and support M3 / CODE IT interfaces
• Administer M3 access management and user authorisations
• Maintain and apply knowledge of the M3 data structure
• Participate in application-related IT projects
• Apply a good understanding of business processes to application support and improvements
• Coordinate with external suppliers and consultants for application solutions
• Perform functional and technical analyses in close collaboration with users, internal and external project resources, and IT colleagues
• Identify recurring issues and propose sustainable solutions
• Provide second-line support to ERP users
• Provide support outside office hours, including on-call duty when required

Secondary Responsibilities

• Support the EDI solution

• Provide backup support for IT systems

• Manage IT-related purchasing activities

• Act as backup for absent colleagues

• Support industrial / operational technology (OT) weighing and labelling devices and printers

• Review and refine problem definitions and manage user expectations

• Follow up on testing activities and checks prior to go-live

• Provide support for network and systems infrastructure as required

• Provide IT support for industrial and operational technology (OT) equipment and plant IT systems

General Competencies Expected

• Ability to analyse problems effectively and propose or implement appropriate solutions
• Strong problem-solving and continuous improvement mindset, including:

• Situation assessment: break down problems, identify causes and symptoms, explore possible solutions, identify root causes, validate sources, and ask relevant questions to clarify issues
• Action: implement agreed solutions and ensure proper follow-up

• Bachelor's degree in IT or equivalent experience
• Very good command of English (written and spoken)
• Strong interpersonal and communication skills
• Ability to multitask and work effectively under pressure
• Team-oriented mindset
• Positive and proactive attitude

Mowi is one of the world's largest salmon producers, accounting for over 30% of global demand. Here at Rosyth, we contribute to the wider Mowi business by processing raw fish into a variety of high quality consumer-ready products, using state-of-the-art machines in our modern production facility.