Integration & Automation Specialist

At Knovia, you'll play a pivotal role in building a modern integration and automation capability that underpins AI, analytics, and operational excellence across the organisation. As we continue to modernise our technology landscape, we're looking for an experienced Integration & Automation Specialist to design and deliver connected, intelligent, end-to-end business processes. This is a high-impact role, central to how data flows across Knovia-enabling real-time operations, streamlined workflows, and an AI-ready architecture. If you're passionate about designing connected systems, enabling intelligent automation at scale, and turning complex processes into elegant solutions, we'd love to hear from you., Integration Architecture & Middleware Engineering

• Design, develop, and maintain high-performance middleware solutions
• Build integrations using Workato, APIs, webhooks, and industry best-practice patterns
• Develop and manage APIs, message queues, event streams, and data transformation pipelines

Intelligent Automation

• Deliver automated workflows that modernise end-to-end processes across operations, finance, compliance, commercial, and learner services
• Translate business requirements into rule-based, event-driven, and AI-enabled workflows
• Build and support CI/CD pipelines for integration assets, including automated testing and rollback
• Implement automated monitoring, alerting, and operational runbooks using cloud-native or equivalent tooling

Data Flow & Platform Enablement

• Own and continuously improve the integration platform, ensuring scalability, stability, and security
• Design event-driven architectures to support real-time operational insight
• Evaluate and recommend integration tools and SaaS connectors aligned to enterprise strategy
• Manage platform SLAs, capacity planning, licensing, and vendor relationships

Governance, Quality & Security

• Establish integration standards, governance frameworks, and best practice
• Implement robust logging, monitoring, and exception-handling processes
• Ensure GDPR compliance and alignment with internal data governance policies

Stakeholder Engagement

• Partner with operational and technical leaders to identify and prioritise automation opportunities
• Communicate complex technical concepts clearly to non-technical audiences, Generous Annual Leave: 25 days, increasing with length of service, and 8 Public Bank Holidays ,plus a holiday purchase scheme Paid Volunteering Leave: Up to 3 days of paid leave for volunteering opportunities and corporate conscience initiatives Perkbox: Access to a wide range of lifestyle benefits and wellness tools Recognition and Long Service Awards: Celebrating the milestones and contributions of our colleagues We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role. To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team. Knovia is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Dependent on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations. All colleagues must adhere to our internal information security, data protection policies alongside all other policies and procedures.

• Minimum of 3 years' experience delivering integrations or automation in a cloud environment
• Hands-on experience with Workato or similar platforms (e.g. MuleSoft, Boomi, Power Automate, Zapier)
• Strong knowledge of REST APIs, OAuth, JSON, and webhook patterns
• Experience integrating CRM, ERP, HRIS, LMS, finance, and bespoke systems
• Familiarity with middleware patterns and event-driven architecture
• Strong end-to-end systems thinking with a focus on scalability and maintainability
• Confidence working with low-code platforms alongside scripting where required

Salary: Up to £60,000 (dependent on experience) Hours: 36.5 hours a week (Monday - Friday) You will lead the design, development, and evolution of system integrations and automated workflows using Workato and other middleware technologies. Working across a diverse technology estate, you'll enhance interoperability between CRM, LMS, ERP, HRIS, finance platforms, and bespoke systems. This role combines hands-on delivery with architectural ownership, governance, and collaboration with senior stakeholders across the business.