IT Support Engineer role

Purple Placements
Radcliffe, United Kingdom
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
£ 30K

Job location

Radcliffe, United Kingdom

Tech stack

Microsoft Active Directory
Antivirus Softwares
Software Applications
Azure
Backup Devices
Dynamic Host Configuration Protocol
DNS
Hyper-V
Microsoft Office
Microsoft Servers
Wireless Distribution Systems
Wireless Networks
Microsoft Deployment Toolkit
Lightspeed
HybridCloud
Firewalls (Computer Science)
Gsuite
Veeam
Wsus
VMware

Job description

My client is looking for a dynamic and proactive Support Service Engineer to join our Managed Services Team. You will be based onsite in Radcliffe full time and a UK driving license is essential.

Responsibilities

· Proactive support using monitoring solutions

· Liaising with 3rd party hardware / software vendors

· Maintaining Firewall and Filtering Solutions

· Supporting and maintaining Network / Wireless Infrastructure

· Supporting and maintaining VMware / Hyper-V Virtualised Environments

· Supporting and maintaining Microsoft Server / Desktop Operating Systems

· Supporting and maintaining Microsoft Server / Desktop Applications

· Supporting and maintaining Active Directory, Group Policies, DNS, DHCP, MDT, WDS, WSUS

· Supporting and maintaining Enterprise Anti-Virus solutions (Sophos, ESET or similar products)

· Support and maintaining Enterprise Backup solutions (Veeam, Veritas or similar products)

· Maintain Enterprise Cloud solutions (Azure, Office 365, G Suite)

· Supporting and maintaining Enterprise MDM solutions (Lightspeed or similar products)

· Maintaining Server / Desktop / Laptop Hardware

· Maintaining NAS/SAN Hardware

Requirements

· At least 2 years' experience in a similar role

· Full UK Driving Licence and access to own transport (Essential)

· As the job involves working in schools you will be required to obtain an Enhanced DBS Check (Essential)

· Professional Certifications (Advantageous but not necessary)

· Strong knowledge and experience of supporting and maintaining:

o Network / Wireless Infrastructure

o VMware / Hyper-V Virtualised Environments

o Microsoft Server / Desktop Operating Systems

o Active Directory, Group Policies, DNS, DHCP, MDT, WDS, WSUS

o Enterprise Anti-Virus solutions (Sophos, ESET or similar products) and Enterprise Backup solutions (Veeam, Veritas or similar products)

o Enterprise Cloud solutions (Azure, Office 365, G Suite)

o Enterprise MDM solutions (Lightspeed or similar products)

o Server / Desktop / Laptop Hardware

o NAS/SAN Hardware

· Ability to communicate with technical and non-technical users

· Ability to plan, organise and prioritise workload

· Ability to read and produce business quality documentation

· Excellent customer relationship and interpersonal skills

· Strong problem-solving skills

· Good organisation skills

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