Field Service IT Technician

Hemmersbach Nordamerika

Springfield, United States of America

1 month ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Shift work

Languages

English

Experience level

Intermediate

Compensation

$ 55K

Springfield, United States of America

Microsoft Windows

Microsoft Active Directory

HP Servers

Data Centers

Hard Disk Drives

Microsoft Office

Laptops

Operational Systems

Hardware Infrastructure

Valid driver's license, with reliable vehicle with acceptable insurance
Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided.
Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues.
2-3 years of experience replacing hardware components (Motherboards, Hard drives, etc...).
Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems., Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with desktops, laptops, RPOS, and printers. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.

Onboarding program
Buddy program
Mobile working
Health/ Medical insurance
Life insurance
Dental insurance
Internal career development program, * This role is a salary non-exempt position with a targeted salary range of $50,000.00 - $55,000.00 USD annual gross.
Willingness to be in an On Call rotation with other team members, including working after hours and weekends
Performing equipment installations, upgrades, and repairs for clients' desktops, laptops, RPOS. and printers.