Software Engineer - POS Support and Release Management

As a Software Engineer on the POS Support team, you will play a critical role in ensuring the reliability and efficiency of our point-of-sale systems across all store locations. Your responsibilities will include troubleshooting and resolving technical issues, collaborating with cross-functional teams to implement software updates, and proactively monitoring system performance to identify areas for improvement. You will also be responsible for documenting solutions, providing technical guidance to end-users, and participating in the testing and deployment of new features. Additionally, you will work closely with internal stakeholders to address integration challenges, maintain compliance with security standards, and contribute to ongoing process enhancements. Your commitment to delivering high-quality support and innovative solutions will directly impact the seamless operation of our retail environment and the overall customer experience., * Hybrid Flexibility: Work remotely when you need focus time, and join us onsite for high-impact collaboration and brainstorming sessions.

• Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.

• Cutting-Edge AI Projects: Drive innovation in AI platforms, integrating advanced tools and frameworks to solve complex business challenges.

• Empowered Culture: We value autonomy, creativity, and continuous learning-your ideas shape the future of technology in our organization.

Your Impact

• Troubleshoot and resolve software issues reported by store associates or customers using POS systems
• Monitor POS system performance and proactively identify potential problems
• Collaborate with cross-functional teams to implement software updates and patches
• Develop and maintain documentation for POS software processes and troubleshooting steps
• Assist in the deployment and configuration of new POS hardware and software
• Analyze logs and error reports to diagnose and fix bugs in the POS application
• Provide technical support and guidance to end-users and store personnel
• Participate in testing and quality assurance for new POS features or updates
• Contribute to continuous improvement initiatives to enhance system reliability and user experience, Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours. Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

Do you have a Bachelor's degree?, * Bachelor's degree in computer science or a related analytical field or equivalent experience

• 1+ years of software engineering experience
• 1+ years of experience troubleshooting and resolving software issues in an enterprise environment
• 1+ years of experience deploying and configuring hardware and software
• 1+ years of experience analyzing logs and error reports to diagnose and fix bugs
• 1+ years of experience analyzing and creating complex SQL statements and stored procedures with SQL Server
• Understanding of Software Development Lifecycles (SDLC)
• Experience with Microsoft PowerShell or similar scripting language, * 3+ years of software engineering experience
• 3 years' experience developing and supporting enterprise applications
• Knowledge of infrastructure related systems client/server, workstations, servers, networks, and database
• Experience supporting retail applications
• Knowledge of PCI and HIPAA regulations
• Experience with source control (e.g., Azure DevOps, Git, TFS)
• Ability to work concurrently on multiple assignments with similar deadlines

Frequency of Pay Monthly Minimum Base Pay 6,795 Maximum Base Pay 10,195 Potential Annual Base Pay with Bonus 88,335 - 132,535

Year End Bonus

As a year-end bonus to associates, Publix issues one month's extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

Benefits Information

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states. From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level-internships through technical leadership. Join a company consistently ranked among Fortune's "100 Best Companies to Work For" and help us build more than great subs-build the future of technology at Publix.