Data Support Specialist

This position supports the administration of early intervention services by managing data systems, coordinating intake and documentation processes, and ensuring compliance with reporting, grant and billing requirements. Responsibilities include maintaining accurate records, preparing audits, training staff, and generating reports to support program operations and continuous improvement., + Collect, manage, and report early intervention program data for compliance, planning, and leadership review

• Maintain and troubleshoot digital records systems used for documentation and reporting
• Develop tracking tools to ensure referral accuracy and timely service coordination
• Manage documentation logs and conduct internal audits to support billing and external compliance reviews
• Coordinate intake activities, including referral processing and case transfers
• Review and close child records upon program exit in accordance with established procedures
• Scan and archive records in accordance with retention schedules and documentation standards
• Train staff and partners on documentation procedures and support onboarding with access and resources
• Attend meetings and workgroups to support program alignment and continuous improvement
• Perform other related duties as required

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions., + Available for varied evening and weekend work hours to accommodate meetings, special events, etc.

KIND OF EXAMINATION (may include):

1. An evaluation of training and qualifications
2. One or more interviews

Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities. Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to Recruitment@FrederickCountyMD.gov

Retirement Plan: A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non-Uniformed Plan (5 year vesting, effective 07/01/2024) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.

Health Insurance: County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment., The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employee's direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time. Contribution maximums are set each year by the IRS.

Educational Reimbursement Program: County employees who have successfully passed their probationary period may apply for education reimbursement for courses that can improve or develop an employee's capabilities related to their current job or for a promotional opportunity within Frederick County Government. The benefit also covers the costs of job-related non-credit courses. If the employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesn't remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.

Employee Assistance Program: This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related issue or concern.

Leave Annual Leave - Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows: Years of service days per year 0 - 2 years 11 days 2 - 10 years 17 days 10 + years 24 days

Sick Leave - Employees will earn sick leave at a rate of 15 days per calendar year.

Sick Leave may also be used for illness of an employee's child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement. NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.

Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, and Military.

Holidays: The County observes 10 holidays every year and 11 are observed on years of General Elections., Do you have data entry work experience in an electronic database (excluding Excel)?

• Yes
• No

06

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. NOTE: When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not receive the preference credit.

07

Do you have work experience running reports and extracting program data from electronic databases (excluding Excel) to support operational needs?

• Yes
• No

08

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. NOTE: When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not receive the preference credit.

09

Do you have work experience verifying medical assistance information and completing eligibility checks (e.g., EVS)?

• Yes
• No

10

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. NOTE: When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not receive the preference credit.

11

Do you have work experience compiling, organizing and verifying hard and electronic files for state or federal auditing?

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• High school diploma or equivalent
• Minimum 1 year of experience in administrative support, clerical support, or related field

A combination of education and experience that provides the required knowledge, skills, and abilities to successfully perform the essential functions and job responsibilities of this position may be considered as a substitution for the above-listed required education and experience. Additional required or preferred qualifications may apply based on operational needs, as approved by Human Resources.

KNOWLEDGE/SKILLS/ABILITIES: A successful incumbent operating in this role displays the following:

• Knowledge of the MD Online IFSP database with the ability to identify and fix mistakes that negatively impact child records and/or data
• Knowledge of the federal and state data points to monitor
• Advanced knowledge of MOIFSP forms
• Knowledge of the Frederick County Infants and Toddlers intake/referral process
• Knowledge of federal, state, FCITP timelines
• Knowledge of Microsoft Excel
• Knowledge of Medical Assistance Billing processes
• Knowledge of Insight (billing system)
• Knowledge of Eligibility Verification System
• Skilled in the use of computers and software applications
• Ability to create data tracking systems to capture accurate data points
• Ability to work closely with management to monitor and analyze data
• Ability to track and organize documentation to assist staff with billing
• Ability to train County staff members and partners on the Individualized Family Service Plan (IFSP) process/document and how to use the Maryland Online IFSP Database

PREFERENCE MAY BE GIVEN FOR:

• Data entry work experience in an electronic database (excluding Excel)
• Experience running reports and extracting program data from electronic databases (excluding Excel) to support operational needs
• Experience verifying medical assistance information and completing eligibility checks (e.g., EVS)
• Experience compiling, organizing and verifying hard and electronic files for state or federal auditing, Your application, which includes any associated supplemental questions, must be complete at the time of submission and must clearly articulate the required work experience relevant to the position for which you are applying. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. Your application may be considered incomplete if vague descriptions of experience are included or if you cite experience in your supplemental question response that is not included on the Work History section of this application. When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience based on the information submitted, or if you state "see resume" as your response, your application may not be considered further., + Less than a High School Diploma or equivalent.
• High School Diploma or equivalent
• Associate's degree received
• Bachelor's degree received
• Advanced degree received

03

How many years of work experience in administrative support, clerical support or related field do you have?

• I do not have this work experience
• Less than 1 year of work experience
• 1 or more years of work experience

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

TOTAL COMPENSATION PACKAGE: Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

• 11 days of Vacation leave with increase after 2 years of employment

• 15 days of Sick leave with unlimited annual carryover

• 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)

• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending

• Employee Health Center with no or low-cost primary and urgent care

• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit

• County and Employee funded Defined Benefit Pension Plan o Vesting after 5 years of service o Additional service credit for eligible previous public service, military service, etc.

• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program

• Generous Tuition Reimbursement Program

• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year., + While working in this position, the employee is required to constantly sit

• While working in this position, the employee is required to constantly work indoors, Dental Insurance: Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employee's completion of 30 days of active employment NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.

Flexible Spending Accounts: The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $3,400 per year for Health Care Spending and $7,500 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors' services, and eyeglasses / contact lenses.

Life Insurance: Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Supplemental Life Insurance is also offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, their spouse, and their dependents.