Sr. Cloud Engineer

The Senior Cloud Engineer will play a leadership role on SHI's internal Product Team, driving the design, deployment, and automation of cloud infrastructure in the Microsoft Azure public cloud. This role requires deep expertise in Infrastructure as Code (IaC) using Terraform, automation scripting in Python and Bash, and containerization with Docker and Kubernetes. The Senior Cloud Engineer will lead technical initiatives, mentor junior engineers, and work closely with development, DevOps, and security teams to deliver reliable, scalable, and cost-effective cloud-native solutions while establishing architectural standards and best practices.

Role Description

• Lead the design, deployment, and management of complex Azure-based cloud infrastructure with a focus on automation, scalability, reliability, and cost optimization.

• Architect and develop reusable IaC modules and frameworks using Terraform.

• Design and implement advanced automation solutions using Python and Bash for provisioning, configuration management, and operational tasks.

• Develop and maintain shell scripts for Linux system orchestration, configuration, and automation workflows.

• Administer and optimize CI/CD pipelines in Jenkins and GitHub Actions, including writing and maintaining Groovy-based pipeline scripts, shared libraries, and GitHub Actions workflows.

• Build and maintain Docker and Kubernetes-based container environments, including image creation, orchestration, and production-ready deployments.

• Lead incident response efforts, perform advanced root cause analysis, and implement preventive measures.

• Troubleshoot complex issues across diverse technology stacks, demonstrating adaptability when working with unfamiliar programming languages, frameworks, or paradigms.

• Collaborate with software and DevOps teams to translate functional requirements into secure, scalable cloud architectures and provide technical guidance.

• Establish and enforce cloud security best practices, governance frameworks, and compliance standards.

• Create and maintain comprehensive documentation including architectural diagrams, automation workflows, runbooks, and technical standards.

• Mentor and provide technical leadership to junior cloud engineers and team members.

• Evaluate and recommend Azure service updates and emerging tools related to automation, IaC, and containerization.

• Drive continuous improvement initiatives for infrastructure efficiency, performance, and cost optimization.

Behaviors and Competencies

• Presenting: Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences.

• Results Orientation: Can set strategic goals for the organization and lead multiple teams to achieve these goals, demonstrating a strong orientation towards results.

• Detail-Oriented: Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks.

• Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities.

• Technical Troubleshooting: Can take ownership of complex technical problems, collaborate with others to manage solutions, and drive results in problem resolution.

• Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.

• Listening: Can synthesize information from various sources, anticipate needs, and provide insights that contribute to effective problem-solving.

• Documentation: Can manage complex documentation projects, collaborate with multiple stakeholders, and ensure documentation meets regulatory and organizational requirements.

• Extensive knowledge of AWS, Azure, and/or Google Cloud Platforms - Intermediate

• The ability to understand and utilize cloud computing technologies, including virtualization, IaaS, PaaS, and SaaS delivery models, to implement and manage scalable cloud solutions - Intermediate

• The ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security) and use orchestration tools to develop comprehensive technical solutions - Intermediate

• The ability to design, implement, and support multi-tier applications and cloud-based architectures to meet organizational needs - Intermediate

• Proficient in migrating workloads to the Public Cloud and managing them efficiently - Intermediate

Other Requirements

• Bachelor's degree in Computer Science, Information Technology, or equivalent experience.

• 5+ years of cloud infrastructure experience with expertise in:

• Microsoft Azure, including advanced knowledge of compute (VMs, VM Scale Sets, App Services), storage (Blob, Files, Managed Disks), Key Vault, Azure Monitor, Log Analytics, and Azure networking (VNets, Subnets, NSGs, Application Gateway, Azure Firewall, Azure Front Door, Load Balancers, VPN/ExpressRoute, Private Endpoints, Private Link)

• Designing and implementing Terraform modules, managing state, and building IaC pipelines at scale

• Scripting in Python with demonstrated ability to build complex automation frameworks and integrations

• Advanced Bash scripting and Linux system administration, including automation, orchestration, and performance tuning

• Production experience administering Jenkins, creating declarative and scripted pipelines, and developing Groovy-based automation scripts.

• Production experience with Docker and Kubernetes (or any cloud variant of Kubernetes), including orchestration, scaling, and troubleshooting containerized applications.

• Deep understanding of Azure IAM, RBAC, Azure Policy, network security, and cloud security principles.

• Proven experience with Git, branching strategies, and CI/CD tools such as GitHub Actions.

• Experience leading technical initiatives and mentoring junior engineers.

• Strong experience working in Agile/Scrum environments with ability to contribute to sprint planning, architecture decisions, and technical roadmaps.

• Ability to travel to SHI, Partner, and Customer Events

The estimated annual pay range for this position is $120,000 - $180,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy: + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**