Business-level Mandarin Speaker - Dispatch Team Lead
Role details
Job location
Tech stack
Job description
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Communicate with various transportation companies to arrange and oversee truck transfers between the ATA and ASCAN stages.
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Maintain and update truck scheduling spreadsheets to ensure records are accurate and up to date.
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Monitor and ensure on-time departure, arrival rates, and loading efficiency of trucks.
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Optimize truck scheduling costs while maintaining operational efficiency and high service standards.
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Ensure truck dispatch and transfer operations meet the highest quality and efficiency standards.
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Complete other tasks assigned by supervisors.
Requirements
Do you have experience in Dispatching?, * Business-level proficiency in English and Mandarin since this role requires frequent communication with the team in China.
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More than 2 years of dispatching experience, * Business-level proficiency in both English and Mandarin Chinese.
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Prior experience in dispatching or a related field is preferred.
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Ability to analyze data and make quick, sound decisions; proficient with logistics management systems and Microsoft Excel.
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Familiarity with Geographic Information Systems (GIS) and Global Positioning Systems (GPS) is preferred.
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Knowledge of transportation planning principles and fleet management practices, with strong organizational skills and the ability to handle multiple tasks in a fast-paced environment.
Proactive problem-solving skills and strong attention to detail. Preferred: Candidates with customs brokerage experience or strong management, coordination, and operational planning abilities in other industries are highly desirable. #ESJ