Technical Support Engineer

CESNA, INC.
Medley, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Medley, United States of America

Tech stack

Microsoft Windows
AutoCAD
Issue Tracking Systems
Microsoft Visio
Remote Access Technology

Job description

We are currently seeking a full-time position for an experienced Technical Support Engineer to install & service radiographic and digital X-Ray systems in imaging centers and clinics.

Requirements

? X-Ray equipment installation, troubleshooting and repair ? Install, diagnose and repair of various types of radiology digital imaging modalities ? Troubleshooting and software upgrades via remote access ? Create X-Ray room equipment and electrical layout plans (Will provide training if needed) ? Report all failures and procedures through internal ticketing system ? The ability to lift up to 50 pounds is required ? Travel to customer sites to resolve technical issues

Proficiencies / Skills: ? Experience with assembly of electrical/mechanical equipment ? Ability to use an analytic approach to troubleshooting and resolving technical issues ? Experience working in a radiology or veterinary medical imaging environment ? Experience in radiology digital modalities (preferred) ? Proficient in Windows operation systems and strong knowledge on computer hardware ? Experience or interest in learning new technologies ? Strong customer/client communication skills ? Strong written, verbal, and organizational skills, ? Associate's or Bachelor's degree in electrical/mechanical engineering or technology is preferred. Candidates with extensive experience will be considered in lieu of degree. ? Minimum5-10 years experience servicing and troubleshooting electrical/mechanical equipment (Medical device or Radiology equipment preferred) ? High-level professional demeanor, interpersonal and strong communications skills ? Customer support experience (preferred) ? AutoCAD &/or Visio / Space planning is a plus ? Valid driver's license with clean driving record

About the company

MyVet Imaging specializes in veterinary digital imaging offering a broad range of imaging solutions tailored for companion and large animal medical facilities. A world leading manufacturer of solutions ranging from CMOS intraoral sensors to high-end digital imaging solutions.

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