IT Technical Analyst Job Opening Birmingham Alabama
Role details
Job location
Tech stack
Job description
The greater Birmingham, Alabama area IT Technical Analyst who will provide immediate support through the IT helpdesk systems. This individual should have background in maintenance of computer hardware and be prepared to work with data center support. The Birmingham, Alabama IT Technical Analyst will be the primary contact for external vendors, perform minor repairs and maintenance to facility computers, and assist employees to ensure successful customer satisfaction. This job has a strong emphasis on leadership, customer service, and training. This individual should be comfortable training other to ensure all employees understand IT functions. For an IT Technical Analyst who enjoys detail-orientated tasks this is an exciting job opportunity in the greater Birmingham, Alabama., * The Birmingham, Alabama IT Technical Analyst should have be detail-orientated and have strong communication skills.
- This individual is responsible for being the primary contact for all external vendors..
- The IT Technical Analyst should have background in maintenance of computer hardware.
- This individual must have project management, and SQL database experience.
- The Birmingham, Alabama It Technical Analysis should expect to train employees on new software
Requirements
- Bachelor's degree in computer science or a related field is required for this job.
- At least 2 - 3 years of experience in computer support in a fast-paced manufacturing environment needed.
- Computer Hardware and Cisco certifications are preferred.
- Excellent leadership, communication skills are needed for this job.
- After-hour support rotations required.