IT Engineer - GEP Smart Product Support

Our client, a leading energy infrastructure organization, is seeking a Senior IT Engineer - GEP Smart Product Support to support a large-scale Source-to-Pay transformation initiative. This role will focus on production support, system integration, and continuous improvement across a complex dual-system procurement environment integrating GEP Smart and SAP S/4HANA. The ideal candidate will bring deep expertise in procurement technologies, strong troubleshooting capabilities across integrated systems, and experience working within enterprise-scale transformation programs., * Provide production support and resolve incidents within the GEP Smart platform, including:

• Service Purchase Orders (POs)

• Service Confirmations

• Vendor catalogs

• Approval workflows

• User access issues

• Troubleshoot and resolve cross-system integration issues between GEP Smart and SAP S/4HANA using middleware tools such as GEP Click and SAP Process Orchestration (PO)

• Support Contract Lifecycle Management (CLM) processes, including:

• Contract creation, approvals, amendments, and renewals

• Migration of legacy contracts from SAP SRM to GEP Smart

• Collaborate with SAP functional teams to resolve transaction failures impacting:

• Invoice processing

• Financial reconciliation

• Monitor and support master data integrations between GEP and SAP, including:

• Supplier data

• Material and service masters

• Cost centers and organizational structures

• Identify recurring issues and implement preventive solutions to improve system stability

• Support business unit-specific configurations such as:

• Approval hierarchies

• Notifications

• Roles and permissions

• Participate in testing cycles including:

• System Integration Testing (SIT)

• User Acceptance Testing (UAT)

• Regression testing

• Validate GEP Spend Analytics data across business units

• Collaborate with Agile teams, including Scrum Masters and workstream leads, to manage backlog and participate in sprint ceremonies, Kforce has a client in Juno Beach, FL that is seeking a GEP Smart Product Support Engineer who will support the Source to Pay Transformation Program, providing project delivery and…

• 7 days ago

• 3-5+ years of hands-on experience with GEP Smart, including:

• Materials Procurement

• Services Procurement

• Source-to-Contract

• Spend Analytics

• Experience supporting GEP in a hybrid procurement ecosystem integrated with SAP

• Strong knowledge of:

• Service PO and Service Confirmation workflows

• Financial data flow between GEP and SAP

• Hands-on experience with integration tools:

• GEP Click

• SAP Process Orchestration (or similar middleware)

• Experience supporting master data integrations across enterprise systems

• Familiarity with ticketing and backlog tools such as Jira or ServiceNow, * Experience in the energy or utilities industry

• Experience working in Agile or SAFe environments

• Exposure to large-scale digital transformation programs, Education & Experience Associate degree in Information Technology, Computer Science, or related field; or equivalent work experience 2+ years of experience in desktop suppo…

• 8 days ago