Hardware Reliability Specialist, Gateway Test...

As a member of the Starlink Production Reliability team, you will play a critical role in ensuring the reliability and quality of our Starlink user terminal products by developing proactive reliability strategies and software tools and performing in-depth failure analysis and root cause investigations. Your work will have a direct impact on the success of Starlink's high volume manufacturing and the overall reliability of the Starlink system., + Operate and maintain Gateway production test systems at rate while troubleshooting errors via logs and telemetry.

• Support production, engineering, and qualification tests including setup, dry runs, and in-situ fixes.

• Investigate root causes of equipment failures, implement permanent resolutions (software/hardware), and introduce new configurations.

• Design or repair fixtures, tooling, and shop aids while optimizing design, processes, safety, and floor for better yield, performance, and cost.

• Perform detailed failure analysis on hardware and PCBA using schematics, equipment, and inspection processes.

• Collaborate with design, manufacturing, quality, and test teams to improve product reliability and manufacturing processes.

• Monitor yield rates and quality metrics, drive corrective actions, and conduct environmental tests (thermal, vibration, HALT/HASS, TVAC).

• Provide guidance to production and field operations while maintaining documentation of findings, results, and actions.

• Evaluate safety risks in test designs collaboratively with engineers and enforce safety requirements for test setups.

• High school diploma or equivalency certificate

• 2+ years of experience in engineering, reliability, manufacturing, or quality field

PREFERRED SKILLS AND EXPERIENCE:

• Demonstrated capability to think creatively and solve complex problems with little to no supervision on schedule as an individual or as a member of an integrated team

• Bachelor's degree in an engineering or STEM discipline

• Capable of concisely communicating status and needed action, often urgently, to your supervisor and other management levels

• Good written, oral, presentation, and documentation skills

• Experience reading engineering drawings, including electrical PCBA schematics and mechanical tolerance stacking

• Experience with hands-on defect management and investigation of a high-paced production environment

• Experience with MS Excel, SQL, Python, process flow mapping, warehouse management systems, process failure mode and effects analysis (PFMEA)

• Experience with machine learning and predictive modeling, particularly in the context of reliability engineering

• Understanding of statistical process control, design of experiments, and reliability life modeling

• Proficiency in programming languages such as Python, R, or SQL, and experience with data visualization tools such as Grafana

• Proficiency with electrical debugging tools such as oscilloscopes

• Familiarity with electrical engineering principles, including circuit schematics, analog and digital signals, radio frequency electromagnetics, wireless digital communications, and semiconductors

ADDITIONAL REQUIREMENTS:

• Must be willing to work in a fast-paced, dynamic environment with multiple priorities and deadlines

• Must be able to lift up to 25 lbs. unassisted and stand for long periods of time, as required by the production environment

• Willing to work overtime and weekends as needed., + To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here (https://www.pmddtc.state.gov/?id=ddtc_kb_article_page&sys_id=24d528fddbfc930044f9ff621f961987) .

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