Geographic Information Systems Manager

Under administrative direction, plans, leads, and manages the City's Enterprise Geographic Information Systems (GIS) program, serving as the strategic owner of GIS platforms, data governance, and spatial analytics. This position is responsible for the ArcGIS Enterprise ecosystem, including ArcGIS Pro, ArcGIS Online, ArcGIS Enterprise (Portal, Server, Data Store), and deep integration with Cityworks for asset management and land development workflows.

The GIS Manager partners with City leadership, department directors, and external agencies to ensure GIS capabilities directly support operational efficiency, data-driven decision-making, capital planning, infrastructure lifecycle management, and community-facing services.

Key Responsibilities

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Provide strategic leadership for the City's Enterprise GIS program, aligning GIS capabilities with organizational goals, smart city initiatives, and digital transformation efforts.

Develop and maintain a multi-year GIS strategic roadmap covering technology, data, governance, staffing, and funding.

Serve as the City's subject matter expert on ArcGIS Enterprise architecture, licensing, security, scalability, and cloud/hybrid deployment models.

Administer and optimize the City's ArcGIS Enterprise environment, including system configuration, upgrades, performance tuning, integrations, and security best practices.

Lead GIS support of Cityworks AMS and PLL, ensuring accurate spatial data, seamless workflows, and reliable integrations with ArcGIS, permitting systems, and other enterprise applications.

Oversee GIS services that support asset management, work order management, capital improvement planning, land development, utilities, transportation, and public safety.

Establish and enforce GIS data governance standards, including data quality, metadata, lifecycle management, and authoritative data sources.

Oversee spatial data development, maintenance, and automation using modern tools (e.g., ArcGIS Pro, Python/ArcPy, ModelBuilder, web services, Make.com, etc.).

Enable advanced GIS analytics, dashboards, and data visualization to support executive decision-making and public transparency.

Direct the design, development, and deployment of GIS applications, web maps, dashboards, and mobile solutions using ArcGIS Online, Experience Builder, Field Maps, Survey123, and related tools.

Manage GIS-related vendor relationships and contracts and collaborate with IT and vendors to integrate GIS with enterprise systems.

Plan, organize, and manage GIS program operations, including work plans, service delivery models, and performance metrics.

Lead, mentor, and evaluate GIS staff; foster a culture of innovation, collaboration, and continuous improvement.

Identify training needs and support professional development in GIS, data analytics, and emerging technologies.

Develop and administer the GIS program budget, including forecasting, procurement, and cost optimization.

Act as a trusted advisor to departments on GIS capabilities and solutions.

Represent the City's GIS program in a variety of public and private forums, serving as staff on boards, commissions, committees, and interdepartmental teams as assigned.

Coordinate with other public agencies and regional partners on GIS standards, data sharing initiatives, and regional planning efforts.

Prepare, review, and present staff reports, technical documentation, correspondence, and presentations to management, boards, commissions, and external stakeholders.

Respond to and resolve citizen inquiries and complaints related to GIS data, maps, applications, and public-facing GIS services.

Ensure GIS systems and data comply with applicable federal, state, and local regulations, records retention requirements, and cybersecurity standards.

Attend and actively participate in professional associations, user groups, and GIS conferences to remain current on industry trends, emerging GIS technologies, and best practices in local government GIS and asset management.

Performs related duties as required., Enterprise GIS architecture and administration, particularly Esri ArcGIS Enterprise and ArcGIS Online. GIS integration with Cityworks AMS/PLL and other enterprise business systems. Spatial databases, relational database management systems, and GIS data models. Data governance, data quality management, and geospatial standards. Principles and practices of municipal budget preparation and administration, including forecasting, cost control, and public-sector procurement. Principles of supervision, training, and performance evaluation, including employee development, accountability, and labor relations fundamentals. Pertinent federal, state, and local laws, codes, and regulations applicable to municipal operations, public records, data management, and information technology. Principles and practices of customer service, including responsiveness, communication, and service delivery in a public-sector environment. Principles and practices of project and program management, municipal budgeting, supervision, and applicable laws, regulations, and policies affecting municipal GIS operations.

Ability to:

Lead and manage a complex, multi-department Enterprise GIS program. Translate business needs into effective GIS and asset management solutions. Manage multiple concurrent projects and priorities in a dynamic environment. Lead organizational change related to GIS adoption, data governance, and enterprise systems Analyze complex problems, evaluate alternatives, and implement practical solutions. Communicate technical concepts clearly to non-technical stakeholders. Build strong partnerships across departments and with external agencies., Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The questions are specific to the position and the information you provide will be reviewed and used to further evaluate your experience and education to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do not answer "see resume" or " see application" as these are not valid answers. Do you agree to answer each supplemental question truthfully and that your responses can be verified from the information included in the Work Experience and Education sections of your application?, Please describe the scope of the GIS program(s) you have been responsible for, including organization type, departments supported, overall size/complexity, and your level of decision-making authority.

07

Please describe your direct experience administering ArcGIS Enterprise. List the components you managed (e.g., Portal, Server, Data Store, ArcGIS Online) and your responsibilities related to upgrades, security, performance, or integrations.

08

Please describe your experience integrating GIS with Cityworks (AMS and/or PLL) or similar asset management or permitting systems. Identify the systems integrated, workflows supported, and your role.

09

List the GIS data products (dashboards, maps, reports, analytics) you have developed or overseen for executive or leadership use. For each item, note the intended audience and purpose.

10

Please describe your experience establishing or enforcing GIS data governance, including authoritative data sources, data quality standards, and cross-department coordination.

11

Please describe GIS automation or technical solutions you have implemented or overseen. Identify the tools used and the operational benefit achieved.

12

List GIS applications or mobile solutions you have deployed or managed. Include the platform used and your role in design, deployment, training, or support.

13

List the most significant GIS-related accomplishments you and/or the team you managed delivered in the last two years.

14

Please describe your experience managing GIS budgets and vendors, including approximate scope, types of vendors managed, and your role in procurement or contract oversight.

A Bachelor's degree from an accredited college or university with major course work in computer science, geography, science, planning, engineering, or closely related field with emphasis in geographic information systems.

Experience:

Six years (full-time equivalent) of responsible experience using GIS including two years of administrative and supervisory responsibility. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

License or Certificate:

Possession of, or ability to obtain, an appropriate, valid driver's license., All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing.

SELECTION PROCEDURE

Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list.

All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®.

The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment., + Served in the U.S. armed forces

• Received an honorable discharge
• Did not retire from military service
• Seeking employment with the City of Escondido for the first time., + Less than High School
• High School Graduate or equivalent
• AA degree or higher in a non-related field
• AA degree in a related field
• BA degree or higher in a related field

03

Please select the number of years (full-time equivalent) of responsible experience using GIS you possess.

• None
• O to 5 years experience using GIS
• 6 to 9 years experience using GIS
• 10 plus years experience using GIS

04

Please select the number of years (full-time equivalent) of administrative and supervisory experience you possess.

• None
• 1 to 2 years of administrative and supervisory experience
• 2 plus years of administrative and supervisory experience

05

Have you managed a team of GIS professionals? If yes, state the number of staff supervised, their job titles, whether supervision was direct or indirect, and the length of time you managed the team.

The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise.

EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request.

The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance.

The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms.