IT Systems Administrator Manager
Role details
Job location
Tech stack
Job description
As the IT Systems Administrator Manager for the College of Agricultural, Human, and Natural Resource Sciences (CAHNRS), you will be responsible for enterprise systems governance, operational risk management, and integrated service delivery for CAHNRS. As a senior-level management position, you will be required to exercise delegated authority over systems administration operations, customer support services, and institutional technology risk decisions impacting faculty, staff, students, research, Extension, and statewide operations.
As a manager of assigned staff, you will be responsible for ensuring that system administration and customer support staff are properly supervised using proven leadership and IT management skills sets. This includes establishing direction, priorities, standards, and accountability for systems and support teams. Limited hands-on technical involvement may occur only for executive-level escalations, validation of high-risk changes, emergency response, or to support informed risk acceptance decisions.
As the designated Area Technology Officer (ATO), you will represent the college in WSU IT governance bodies and exercises formal responsibility for reviewing and accepting information technology security risk in coordination with university stakeholders. You will report directly to the Director of CAHNRS Operations and operates with broad autonomy within established institutional frameworks.
Scope and Impact:
In this role, you will oversee technology operations supporting a large, distributed college environment, including academic units, research programs, Extension offices, and statewide locations. Decisions made in this role directly impact enterprise system availability, security posture, regulatory compliance, and the continuity of instruction, research, and administrative operations. You will influence service delivery for thousands of users and manages systems and services that support mission-critical academic, research, and operational functions across CAHNRS., * 40% - Systems Administration Leadership and Oversight
- 30% - Customer Support Management
- 10% - Project Coordination and Service Integration
- 10% - Policy, Governance, and ATO Responsibilities
- 10% - Other, External candidates, upload all documents in the "Application Document" section of your application. Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the "Resume/Cover Letter" section of your application.
Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.
Reference contact information will be requested later in the recruitment process through Workday., Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU's Compliance and Civil Rights, the Department of Education's Office of Civil Rights, or both.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Management, or related field, or equivalent professional experience.
- Five years of progressively responsible experience in enterprise IT systems administration or infrastructure operations.
- Minimum three years of supervisory or management experience.
- Demonstrated decision-making authority over complex IT operations and risk management.
- Demonstrated ability to represent organizational interests in governance settings.
Preferred Qualifications:
- Experience managing IT teams in higher education or distributed enterprise environments.
- Experience integrating systems administration and customer support operations.
- Project management training or certification., Similar to a cover letter, a letter of qualification will communicate interest in the position, but it should also directly address how you meet each required qualification and any applicable preferred qualifications for the position. SHOW the search committee how qualified you are, rather than having them make assumptions.
Benefits & conditions
This is a full-time (100% FTE), permanent position. This position is overtime ineligible.
Monthly Salary: $8,113 to $10,916 | Range 08IT Steps A - M | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.
Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.
