Information Technology (IT) Manager
Role details
Job location
Tech stack
Job description
Make a Difference, Lead with Purpose! The Arc Erie County NY is seeking a dynamic and experienced IT Manager to analyze current systems and technology assets, recommend and implement technology solutions and upgrades, and provide training to staff across the organization.
What You'll Do:
- Analyze departmental needs to identify vulnerabilities and boost productivity, efficiency, and accuracy to inform business decisions
- Ensure systems are maintained to the most current expected standard, or within allowable aging as defined by each category
- Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
- Train employees across the agency to use software and hardware; troubleshoot issues and provide technical support when needed
- Have a direct role and responsibility for the hiring, onboarding, discipline, and termination of IT Generalist team staff.
Requirements
Do you have experience in Teamwork?, Do you have a Associate's degree?, * Master's Degree in Computer Science, Engineering, and/or a related technical field PLUS two year of experience in the areas listed below., * Bachelor's Degree in Computer Science, Engineering and/or a related technical field PLUS four years of experience in the areas listed below., * Associate's Degree in Computer Science, Engineering and/or a related technical field PLUS six years of experience in the areas listed below.
- Possess a combination of experience in the following:
- Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
- Expertise in implementing, configuring, and testing IT solutions
PLUS
- Strong creative and analytical thinking are required.
- Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred.
- Supervisor experience preferred.
- Authorization to work in the United States
Benefits & conditions
Pulled from the full job description
- Paid training
- Professional development assistance
- Tuition reimbursement
- 401(k)
- Health insurance
- Retirement plan
- 401(k) matching, * Annual salary between $55,000 - $65,000 (based on experience)
- Monday - Friday work week
- Affordable health, dental, vision, and life insurance
- Room for advancement
- On demand pay
- Working with experienced management
- Paid training
- Automatic Paid Time Off (PTO)
- Tuition Reimbursement
- 10 paid holidays off
- Employee discounts
The Arc Erie County NY is an Equal Employment Opportunity (EEO) & Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.
Pay: $55,000.00 - $65,000.00 per year, * 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance