Client Services Consultant

Broadcom
Reston, United States of America
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 190K

Job location

Reston, United States of America

Tech stack

Bash
Distributed Systems
Python
Prometheus
Scripting (Bash/Python/Go/Ruby)
Grafana
Kubernetes
Build Tools
Terraform

Job description

You will take the pulse of the industry, translate complex customer pain points into innovative architectural solutions, and serve as a public-facing voice for our K8s ecosystem through innovative solutioning, technical blogging, and thought leadership., * Engineering Collaboration: Partner directly with VKS Engineers to troubleshoot, architect, and refine the core platform based on real-world edge cases.

  • Customer Advocacy: Interface with customers to dissect highly complex, distributed systems issues and articulate them back to the product team as actionable roadmaps.
  • Innovative Problem Solving: Don't just fix the problem but build tools and patterns that prevent them. You'll develop "Day 2" operations solutions that push the boundaries of cloud-native scalability.
  • Evangelism & Industry Voice: Act as a technical influencer. You will write deep-dive blog posts, white papers, and technical articles that showcase our solutions and contribute to the broader CNCF community.
  • Mentorship: Lead the "field" teams by educating them on K8s best practices and ensuring that core innovation is effectively adopted by users.

Requirements

  • Certifications: You should hold a current CKA (Certified Kubernetes Administrator) or CKAD (Certified Kubernetes Application Developer). CKS is a major plus.
  • Bachelor degree plus 12+ years or Master degree plus 10+ years related experience preferred.
  • K8s Expertise: Deep experience with Kubernetes internals (compute, networking, storage) and managing production clusters at scale.
  • Infrastructure as Code: Mastery of Terraform, Helm, and GitOps workflows (ArgoCD or Flux).
  • Observability: Proficiency in Prometheus, Grafana, and Jaeger/OpenTelemetry to diagnose "ghosts in the machine."
  • Scripting/Coding: Strong proficiency in BASH or Python for building custom solutions and automations.

Benefits & conditions

The annual base salary range for this position is $106,900 - $190,000

This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.

Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.

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