M365 Implementation and Integration Engineer job

Design, implement, configure, and maintain various Azure SaaS Cloud Services such as Azure AD, PIM, AAD Conditional Access, Teams, Intune, AAD Connect, Exchange Online and M365.

In-depth knowledge, practical experience, and demonstrated proficiency in the use of PowerShell.

Deploy and maintain Azure IaaS Virtual Machines and Azure Application and Networking Services to support growth into the cloud.

Optimize Azure buildouts for cost/performance (VM optimization, reserved instances, etc.)

Recommend, develop, plan, manage, implement, and fully document IT projects.

Identify improvements to IT documentation, network maps, processes/procedures, and tickets

Manage and respond to escalated client inquiries

Research products and new technologies to increase efficiency of business and operations

Be an escalation point for other IT Systems Engineers and Service Desk Engineers

Keep all tickets and projects updated and track time in a detailed format

Minimum 3 years' experience Azure and Office365 services

Willingness to go above and beyond

The ability to multi-task and work across a range of projects and issues with various timelines and priorities

Excellent verbal and written communication skills

Very detail-oriented in planning, implementation, documentation, and follow-up

The ability to work completely independently or with a team

Reliable, on-time, personable, and customer-focused

Poised and patient during onsite visits and phone-based tech support

Comfortable working with a variety of clients, other consultants, and HW/SW vendors

Energetic, able to switch gears quickly from task to task

Desire to learn independently and on the job