Service Receptionist

Nielsen Automotive Group
East Hanover, United States of America
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
$ 37K

Job location

East Hanover, United States of America

Tech stack

Microsoft Office
Workday

Job description

  • Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Perform other clerical receptionist duties such as filing, photocopying, and faxing

DUTIES:

  • Accept payments by cash, credit cards and checks from customers
  • Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy
  • Record receipts, delivery of change and other transactions throughout the shift
  • Schedule and service appointments
  • Direct customer calls to the desired or appropriate person/department.
  • Answer customer questions about the status of repairs, and hours of operation.

Requirements

Do you have experience in Phone communication?, Do you have a High school diploma or GED?, * Excellent verbal and written communication skills

  • Enthusiastic with high energy throughout the sales workday
  • Self-motivated
  • Greet and welcome guests as soon as they arrive, * High school

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Benefits & conditions

Pulled from the full job description

  • 401(k)
  • Employee discount
  • Vision insurance
  • Dental insurance
  • Life insurance, * FREE COLLEGE OPPORTUNITY! Online or in person with Strayer University
  • Employee discount plans on purchases and services
  • Health, dental and vision insurance
  • Life insurance
  • 401k retirement account
  • Paid vacation and sick leave

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