Service Receptionist
Nielsen Automotive Group
East Hanover, United States of America
2 months ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Junior Compensation
$ 37KJob location
East Hanover, United States of America
Tech stack
Microsoft Office
Workday
Job description
- Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures)
- Provide basic and accurate information in-person and via phone/email
- Perform other clerical receptionist duties such as filing, photocopying, and faxing
DUTIES:
- Accept payments by cash, credit cards and checks from customers
- Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy
- Record receipts, delivery of change and other transactions throughout the shift
- Schedule and service appointments
- Direct customer calls to the desired or appropriate person/department.
- Answer customer questions about the status of repairs, and hours of operation.
Requirements
Do you have experience in Phone communication?, Do you have a High school diploma or GED?, * Excellent verbal and written communication skills
- Enthusiastic with high energy throughout the sales workday
- Self-motivated
- Greet and welcome guests as soon as they arrive, * High school
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Benefits & conditions
Pulled from the full job description
- 401(k)
- Employee discount
- Vision insurance
- Dental insurance
- Life insurance, * FREE COLLEGE OPPORTUNITY! Online or in person with Strayer University
- Employee discount plans on purchases and services
- Health, dental and vision insurance
- Life insurance
- 401k retirement account
- Paid vacation and sick leave