Training Product Support Specialist

Lever, Inc.
Aberdeen Proving Ground, United States of America
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Aberdeen Proving Ground, United States of America

Tech stack

Agile Methodologies
Software Bug Management
Software Engineering

Job description

We are seeking a highly specialized Training Product Support Specialist to bridge Agile software development and end-user training for an Army Program of Record (POR).This role is responsible for translating software capabilities into effective training products, ensuring alignment with system releases, and supporting fielding across operational environments., * Embed within Agile teams, participating in PI planning and sprint activities

  • Interpret software updates, enhancements, and bug fixes into training content
  • Partner with engineers and product owners to maintain technical accuracy

Own Training Material Sustainment

  • Maintain and update Technical Manuals (TMs), Training Support Packages (TSPs), and Computer-Based Training (CBT)
  • Ensure all materials reflect the current software baseline and operational use

Align Training to Release Cycles

  • Synchronize training updates with bi-annual program releases and quarterly engineering drops
  • Ensure training readiness ahead of fielding timelines

Execute Validation & Verification (V&V)

  • Plan and lead V&V events for training materials with CECOM and TRADOC
  • Validate usability, accuracy, and compliance of training artifacts

Support Fielding & Training Delivery

  • Coordinate training requirements with gaining units
  • Enable institutional, home-station, and collective training readiness
  • Support Soldier Touch Points and fielding events

Ensure Quality & Compliance

  • Review and approve contractor-developed materials
  • Enforce compliance with Army regulations and the Systems Approach to Training (SAT) / ADDIE model

Requirements

  • 10+ years supporting DoD acquisition programs, with focus on training development and execution
  • Proven experience within a Program of Record (POR) environment
  • Deep understanding of DoD acquisition lifecycle and total fielding process

Technical & Training Integration

  • Experience working alongside software development teams in Agile environments
  • Demonstrated ability to translate technical system changes into training curriculum

Training Methodology Expertise

  • Strong application of ADDIE or Systems Approach to Training (SAT)
  • Experience developing, updating, and evaluating military training programs

Core Skills

  • Strong written and verbal communication skills
  • Ability to operate independently in fast-paced, cross-functional environments
  • Skilled at managing multiple priorities with minimal oversight, * Active DoD Secret Clearance
  • Bachelor's degree
  • Willingness to travel for testing, integration, and fielding events, * Direct experience managing TSPs and TMs with CECOM and TRADOC
  • Familiarity with Electronic Warfare Planning and Management Tool (EWPMT)
  • Knowledge of Army Training and Leader Development policies
  • Experience with Training Aids, Devices, Simulators, and Simulations (TADSS)

About the company

Research Innovations, Inc. (RII) is breaking through the big, slow, status quo with transformative technology that fundamentally changes and improves the world. We develop cutting-edge software for all levels of the government and military. Using agile development practices and user-centered design, we create innovative software solutions for complex real-world problems., At RII, we believe that diversity in our workforce is critical to our success. We strive to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes us stronger. We work to help your intellectual passions and creativity thrive. It's one of our core values: Let your geek flag fly. We also offer all employees comprehensive benefits including: flexible work schedules, health insurance coverage, paid time off, 401k with a company match, paid parental leave, access to wellness programs and much more. You get this all from day one, and all paid for by RII. It's all part of another of our core values: Stay human. It's why our comfortable and colorful offices such as our headquarters, include a community game room, pantry, massage chair, and an escape room, among other amenities. It's why we have community ambassadors and regular community events. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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