Network Administrator - Journeyman
Role details
Job location
Tech stack
Job description
TQI Solutions is currently seeking a Network Administrator - Journeyman to support our customer. This position provides advanced, hands-on field support across multiple sites, ensuring reliable network performance, efficient troubleshooting, and the maintenance of critical infrastructure., * Perform network administration and troubleshooting across multiple locations, ensuring stable and secure connectivity for end users and mission systems.
- Conduct IOS upgrades and configuration changes for routers, switches, and ASAs; lead or assist with failure diagnosis and repair.
- Install, configure, optimize, patch, and secure network infrastructure device operating systems; maintain detailed drawings, diagrams, and configuration documentation.
- Maintain accurate, auditable records of system changes, updates, and device configurations.
- Prepare daily, weekly, and monthly reports documenting network activity, issues, repairs, and completed actions.
- Apply Security+ and CCNA-level knowledge to support network operations, and enforce site-specific processes and security requirements.
- Document troubleshooting steps, actions, and resolutions using Excel, Word, and other required applications.
- Note: This role requires approximately 90% field work and frequent customer interaction in shipyard and shop environments.
- Provide after-hours and weekend support as required for outages or maintenance windows; weekday schedule may be adjusted to accommodate off-hours response needs.
Requirements
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Minimum of 5 years of hands-on experience in network administration, troubleshooting, and field support.
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Strong knowledge of network infrastructure fundamentals, including routing, switching, IOS upgrades, and basic firewall concepts.
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Ability to document systems, changes, and troubleshooting actions clearly and thoroughly using standard office tools.
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Ability to work effectively in field environments, including travel to shops and shipyard drydock areas.* Strong customer service, communication, and problem-solving skills.
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US Government Security Clearance
Certifications:
- Security+ Certification required.
- CCNA Certification desired.
This position may require the ability to obtain and maintain a U.S. government security clearance. Candidates must be eligible for a background investigation.