Specialized Software Developer IV - Remedy Developer

Hire IT People

Denver, United States of America

1 month ago

Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Working hours

Shift work

Languages

English

Experience level

Intermediate

Denver, United States of America

Data analysis

Unix

Databases

Custom Software

Linux

Monitoring of Systems

Tivoli Management Framework

Oracle

Oracle Applications

Project Management

Systems Integration

Scripting (Bash/Python/Go/Ruby)

Performance Monitor

Technical support and general troubleshooting of BMC Action Request System and associated ITSM applications, Oracle databases and more.
Provide support for internally developed applications.
Provide support to internal employees/teams, including NOC, Customer Care, Product Management, and others.
Familiarity with databases, particularly Oracle.
Demonstrable understanding around specifying requirements for and/or implementation of system health tools, performance monitoring tools, and software management tools for 24x7 environments
Familiarity with deployment methodologies and tools for application code
Handle personally identifiable information (PII) and customer proprietary network information (CPNI) with good judgment and discretion.
Communicate effectively with management.
Function across multiple internal groups and departments.
Overnight on-call shifts for one week out of six to eight weeks.
General familiarity with Linux and UNIX systems.
Strong written and verbal communication skills.
Strong collaboration skills.
Familiarity with system monitoring, and day-to-day operations.
Experience with systems and services designed to support multi-million customers is highly desired.

LINUX, SQL, Databases SQL coding,BMC Remedy, ITSM, ITIL, ARS Action Request System, CMDB, * 12 plus years experience
Robust experience working with Remedy-95% Development work
Linux environment- shell scripting
Remedy 9.1 and above True development experience and senior-level support experience
SQL and CMDB experience
This is a 95% developer and not admin role, The position of Systems Engineer II requires an experienced individual with excellent technical and communication skills, a strong sense of responsibility, a motivated self-starter with strong ability to work independently and a demonstrated ability to work cooperatively as a team member. The team member must be able to work under tight deadlines and have strong problem-solving abilities with a service-oriented focus., * Related Work Experience
3 years of experience with BMC Action Request System
2 years of experience with BMC Remedy ITSM Suite of applications including Service Request
2 years of experience with any scripting language, * BMC Remedy Action Request certifications
BMC Action Request System customized applications
Experience with integrations with networking tools, i. e., Netcool, Resolve
Experience with data analysis and reporting