Implementation Specialist

Support day to day data center activities Proactively walk the data center through the day, watching/alerting customer of amber lights, "hot" doors etc. Escort dispatched field engineers (when applicable) LOIS parts management (will be trained once onsite) Maintain documentation of the environment: serial numbers, elevations, runbooks, etc. Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance, containment wall maintenance, etc. This includes coordinating with non-Dell support teams on the customer's behalf to help drive issue resolution. Performs BIOS lifecycle management, adding users, patching Triage with Dell support for scheduling FSE break/fix activities Works at the direction of the customer team to update versions as needed Resource must be onsite 5 days - there are no exceptions

PowerEdge Rack/Tower Experience, RHEL and Ubuntu OS, Experience working in a larger server environment