Oracle Cloud HCM

a.Implementation and Support experience as a Techno-Functional Consultant for Oracle HCM Cloud (Core HR, Benefits, Learning and Taleo)

b. Implementation and Support experience as a Techno-Functional Consultant for at least 2 Oracle Cloud HCM Implementations - E-Business suite preferably

c.Strong knowledge of the Business process areas encompassing Cloud HCM

d.Should have experience in working with Business users and Customer SMEs to understand requirements

(link removed)pable to troubleshoot HCM techno-functional issues in Production and provide quick resolution

(link removed)pable to guide the users for any navigational and training issues in Oracle ERP Cloud

g.Should understand the concept of Cloud Support model - the different levels of support namely L1, L2 and L3

h.Strong in coordination with Oracle in SR management and should understand the segregation of roles and responsibilities in a Cloud Support Model specially SaaS and PaaS modes.

Experience Required 7+ years

Roles & Responsibilities

• Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.

*Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.

*Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.

*Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Unusually decisive in handling difficult problems. Translates problems into practical solutions.

*Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.

*Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.

*Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.

*Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.

Leadership skills - Ability to successfully coach and mentor others.