Partner Architect - ExtraHop | Remote, USA

The Partner Architect - ExtraHop serves as a strategic technical advisor and enablement leader, bridging Optiv's sales, services, and partner ecosystems. This role drives pre-sales excellence through deep technical expertise, hands-on solution demonstrations, and enablement programs that enhance both internal teams and client outcomes.

The Partner Architect - ExtraHop will champion assigned partner technologies-showcasing use cases, aligning solutions with client goals, and ensuring seamless integration across Optiv's portfolio.

How you'll make an impact

Technical Enablement & Sales Support

• Deliver detailed presentations and demonstrations of partner technologies to internal teams and clients.

• Develop and maintain technical sales tools and documentation, including:

• Sizing guidelines

• Best practice and integration guides

• Solution design and implementation documentation

• Lead use case development and create reusable demonstration assets.

• Build and execute enablement sessions and workshops for sales and technical teams.

Solution Strategy & Architecture

• Define and document solution architectures, product matrices, and roadmap alignment for partner technologies.

• Provide SKU guidance, bundling strategies, and partner service mapping to drive consistent solution delivery.

• Collaborate with client advisory and delivery teams to ensure alignment with best practices and deployment standards.

• Validate service offerings and scoping for technical accuracy and consistency.

Client Engagement & Value Realization

• Support client retention and technology optimization through advisory and best-practice assessments.

• Conduct client workshops to maximize solution adoption and identify upsell opportunities.

• Partner with Client Solution Architects to ensure clients realize full value from their technology investments.

• Serve as an escalation point for complex partner-related services and solution challenges.

Collaboration & Continuous Learning

• Shadow partner engineering and internal consulting teams periodically to stay aligned on evolving capabilities.

• Contribute to internal communities of practice and knowledge-sharing initiatives.

• Maintain expert-level technical certifications in assigned partner technologies.

• 5+ years of hands-on experience with assigned partner technologies.

• Relevant industry certifications strongly preferred, especially advanced Cisco credentials (CCIE, CCNP, CCNA), as well as CISSP, GSEC, CEH, and other comparable security or networking certifications.

• Additional valuable certifications include Network+, Security+, AWS/Azure cloud certifications, and vendor-specific credentials from Palo Alto Networks, Juniper, and VMware.

• Expert-level certification(s) in at least one assigned partner technology.

• Proven track record in both pre-sales and post-sales technical roles.

• Exceptional communication, presentation, and writing skills, including experience with large-audience engagements.

• Strong ability to translate complex technical concepts into business value.

• Ability to travel up to 40% for client meetings, partner events, and enablement sessions.