Field Infrastructure & Deployment Technician
Role details
Job location
Tech stack
Job description
We are seeking a reliable, hands-on Field Infrastructure Technician to support onsite installations and service for small-to-mid-sized businesses across Eastern North Carolina and occasional out-of-state projects. This role is travel-focused and physically hands-on. If you prefer primarily desk-based or remote IT work, this position will not be a good fit., * Travel to client sites for equipment installations and service
- Install and mount network switches, wireless access points, and related hardware
- Pull and terminate network cable; test and verify cable runs
- Assist with rack organization and structured cabling projects
- Deploy workstations (physical setup, power, network connection, verification)
- Replace UPS batteries and test power systems
- Perform basic hardware troubleshooting onsite
- Clearly communicate with clients while onsite
- Escalate complex issues to senior technicians when needed
Requirements
- Experience with low-voltage cabling or structured wiring
- Familiarity with network equipment installation
- Basic Windows workstation setup and troubleshooting
- ISP/telecom (VoIP NOT Analog) or field service experience
- Comfort working with tools and ladders, * Valid North Carolina driver's license and reliable transportation (out of state candidates must acquire in state license before beginning work)
- Comfortable working at heights and lifting up to 50 lbs
- Strong communication skills
- Dependable, punctual, and able to work independently once trained
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