Engineer - Cloud & Infra Management

• Provides first level support and monitor all the queues in SNOW
• Exercises independent judgment in developing methods techniques and evaluation criteria for obtaining results
• Manages and drives process improvement through implementation of new and refinement of existing Systems such as Help Desk and PC Management systems
• Coordinates with the team preparing and deploying of new software enhancements and upgrades
• Coordinates implementations and help implement new software and hardware upgrades
• Maintains desktop terminal and printer hardware and software documentation
• Participates in the oncall schedule and responds to priority incidents as needed as well as updating problem project tracking records in a timely manner
• Follow written SOP instructions and FAQs to provide guidance to LTM customers and partners
• Independently completes Service Desk related incidents as assigned eg office moves printer installation etc
• Interacts with various internal and external contacts such as support teams System Engineers project teams Validation vendors and endusers to complete assignments

Mandatory Skills : Jira Service Desk, Servicedesk, Windows Server

• $123,000-209,000 per year Help us change lives At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed t…

• 15 days ago

LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials, © 2026 Careerjet All rights reserved