Solutions Architect

• Receive epic and feature-level guidance from the Train Architect
• Partner with Product Owners, Business Analysts, and Technical Leads to refine and understand requirements
• Collaborate with Solution Domain Lead Architects to validate designs affecting cross-domain solutions
• Work closely with Integration Architects to produce solution artifacts (diagrams, sketches, presentations, etc.)
• Apply and evolve architecture patterns; create new patterns when necessary
• Continually build business and system domain expertise
• Present proposed solution designs to:
• Solution and system architects
• Infrastructure SMEs
• Business and technical stakeholders
• Incorporate feedback and refine solutions to ensure alignment with enterprise standards

Primary Technologies & Platforms

• API-first enterprise architecture
• AWS - Digital experience and compute
• GCP - Big data platforms
• Azure - Compute services
• Salesforce Health Cloud & Service Cloud - User experience platforms (GPS & ATLAS)

Core Technical & Architectural Skills

• Significant experience in systems integration across complex environments
• Proven expertise in the design and development of large-scale, distributed systems
• Strong understanding of architectural design patterns and best practices
• Hands-on experience with modern programming languages and frameworks, including:
• Java, JavaScript, Node.js
• Messaging and queue-based infrastructures
• Cloud and on?premises platforms and services
• Experience with distributed computing concepts, including:
• Parallelism, race conditions, and concurrency control
• Solid experience designing and testing API-first enterprise solutions

Agile & Collaboration

• Demonstrated experience working within Agile teams
• Strong understanding of Agile/Scrum methodologies
• Ability to manage multiple competing priorities with minimal supervision
• Self-driven, proactive, and highly accountable
• Excellent collaboration, influencing, and consensus-building skills
• Experience facilitating meetings with stakeholders, partners, and technical teams

Analysis & Communication

• Strong capabilities in:
• Requirements analysis
• Estimation
• System and application design
• Testing and validation
• Excellent verbal and written communication skills
• Strong documentation and presentation abilities

Desired / Nice-to-Have Skills

• Experience working on large-scale or highly complex enterprise systems
• Strong architectural experience with cloud-native solutions, particularly:
• AWS and GCP (preferred)
• Azure (compute services)
• Database experience with RDBMS and NoSQL platforms (e.g., MongoDB)
• Understanding of normalization vs. denormalization
• Familiarity with sharding and data-centric design patterns
• Experience with REST API design focused on strong developer experience and system integration
• Exposure to CI/CD pipelines and DevOps practices
• Experience with distributed caching solutions
• Familiarity with SAFe (Scaled Agile Framework) principles
• Exposure to GenAI and Conversational AI, including:
• RAG frameworks
• Vector databases, embeddings
• IBM WatsonX, Google Dialogflow
• Experience with ServiceNow or Salesforce for:
• Case management
• Workflow-driven enterprise solutions