Lead Solution Architect

· Analyzing the current business needs and systems of stakeholders to gain a deep understanding of their requirements and challenges to be able to represent interests towards integrators in both project- and CoE-mode · Designing future-oriented solutions as part of the CRM transformation roadmap that leverage our central digital stack and product portfolio and align with the organization's strategic goals. · Collaborating with various teams to ensure that the designed solutions are effectively integrated into the existing landscape and meet operational requirements. · Conducting fit/gap analysis to define the solution design including to-be processes, solution architecture, integration design, migration approach and non-functional (e.g. performance) requirements. · Product modeling according to the Product/Capability model to ensure that our solutions are consistent and reusable within the broader product portfolio. · Together with the Enterprise and technical architects, evaluating and selecting technologies and frameworks that meet business needs and contribute to the realization of scalable and sustainable solutions. · Documenting the architectural solutions and ensuring clear communication to all stakeholders involved. · Conducting workshops and consultations with internal teams to ensure that the solutions are well understood and well implemented. · Ensuring continuous improvement and innovation within the solutions by utilizing new technologies and methodologies. · Guiding on the up-skilling of current internal team.

We are looking for a Lead Solution Architect for our CRM domain with expertise and extensive experience in Microsoft Dynamics 365 Sales, Marketing, Customer Service and Power Platform., · Minimum 10 years of hands-on experience · Minimum 10 in a similar architect role · Were involved in multiple large-sized (1000+ man days) CRM implementation projects characterized by systematic and milestone-driven work · Ability to work independently, as well as in project teams and take ownership accountability and responsibility · Coaching skills by closely working together with other colleagues · Fluent in English and ideally in French and Dutch · Certified Microsoft Dynamics 365 Sales, Marketing and Customer service · Certified Microsoft Dynamics 365 Power Apps + Dynamics 365 Solution Architect Expert · Certified TOGAF or equivalent experience