Infrastructure & Cloud Engineer

Our client is seeking a Senior Infrastructure & Cloud Engineer to support and evolve a complex hybrid environment spanning on-premises systems, cloud platforms, and enterprise network services. This individual will play a critical role in ensuring system reliability, security, and performance across distributed infrastructure, while contributing to automation, operational excellence, and continuous improvement initiatives. The ideal candidate is a hands-on technical expert who thrives in dynamic environments and can balance strategic thinking with day-to-day operational support., * Design, implement, and troubleshoot enterprise infrastructure and network architectures, including LAN/WAN, secure remote access, and hybrid cloud connectivity.

• Lead efforts to maintain high availability and performance across infrastructure systems, including monitoring, incident response, and disaster recovery readiness.
• Optimize Windows server environments and core infrastructure services to improve system reliability, scalability, and efficiency.
• Develop and maintain automation solutions (e.g., PowerShell, Python) to streamline operations and reduce manual processes.
• Partner with cross-functional teams to implement secure connectivity patterns, including network segmentation, firewall integration, and private connectivity solutions.
• Support enterprise voice and telecommunications systems, including unified communications platforms and integrations.
• Oversee and support data center operations, including hardware installation, cabling, vendor coordination, and troubleshooting.
• Plan and execute maintenance activities such as patching, upgrades, and lifecycle management, ensuring minimal disruption and validating system health.
• Utilize monitoring and observability tools to identify trends, diagnose issues, and provide actionable insights.
• Maintain accurate technical documentation and ensure processes align with audit and compliance standards.
• Contribute to capacity planning and resiliency efforts by identifying risks and recommending scalable solutions.
• Provide technical mentorship and guidance to junior team members while collaborating with internal teams and external partners.
• Participate in an on-call rotation to support critical systems and time-sensitive operational needs.

• 6-8+ years of experience in infrastructure, network engineering, or cloud-focused roles within a mid-to-large enterprise environment.
• Strong expertise in networking concepts, Windows server environments, and core infrastructure technologies.
• Hands-on experience with enterprise platforms such as Microsoft 365 (Admin Center, Teams, Exchange, SharePoint), Active Directory/Azure Entra ID, and related services.
• Experience with virtualization technologies (e.g., VMware, Nutanix) and remote access solutions such as Citrix and VPN platforms.
• Working knowledge of network hardware, firewalls, and routing technologies (e.g., Juniper or similar).
• Familiarity with data center operations, including power, cooling, space planning, and colocation/vendor coordination.
• Experience supporting enterprise voice and telecommunications systems, including UCaaS environments.
• Proven ability to troubleshoot complex technical issues, prioritize effectively, and perform under pressure.
• Experience with scripting or automation using tools such as PowerShell or Python.
• Strong communication skills with the ability to document processes and collaborate across technical and non-technical teams.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Willingness to travel occasionally.