Desktop and Network Technical Support - Level 2

Future plc
Valley Stream, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 70K

Job location

Valley Stream, United States of America

Tech stack

Network Operating System (NOS)
Computer Networks
Databases
Software Systems
Wireless Networks
Network Switches

Job description

Future Tech Enterprise, Inc. is seeking a Level 2 Technician to provide advanced computer, network, and technical support to our client. This is a full-time, on-site role based in Valley Stream, NY, with occasional travel to nearby locations (within a five-mile radius). This is a full-time, on-site position. Work hours are from 8:30a -4:00p, M-F. Our benefits include: Medical, Dental, and Vision Insurance, 401k with company match, and PTO. What You'll Do:

  • Install, configure, and support network operating systems
  • Resolve complex workstation issues (PC and Mac)
  • Install, upgrade, and test industry-standard software and operating systems
  • Administer databases, internet/intranet systems, and maintain secure access across workstations
  • Configure, install, and maintain network switches
  • Design and support simple computer networks
  • Provide additional technical support across wireless networks, mobile devices, console controls, and peripheral equipment
  • Support other IT-related tasks and special projects as needed, We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If yo…
  • 1 month ago

Requirements

  • 3-5 years of technical support experience in a professional setting
  • Valid driver's license and access to a personal vehicle (local travel required)
  • Network+ and CCNA certifications
  • Strong troubleshooting skills in an enterprise environment
  • Excellent communication and customer service skills
  • Experience working in education environments is a plus

Benefits & conditions

  • $60,000-70,000 per year

About the company

Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. #LI-Onsite #FutureTechJobs #SG-1 Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR, © 2026 Careerjet All rights reserved

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