IT Developer & Support Specialist

We are looking for a versatile IT Developer & Support Specialist to serve a hybrid role spanning software development and IT operations. This position combines hands-on web development with day-to-day IT support responsibilities, including resolving support tickets, onboarding new hires with equipment and environment setup, and training in Electronic Data Interchange (EDI) processes. The ideal candidate is adaptable, service-oriented, and eager to grow across both disciplines

Responsibilities

• Development

• Collaborate with developers, clients, and internal teams to assist with the design and development of web applications and programs

• Repair and troubleshoot existing websites and software to correct errors and improve performance

• Design simple, attractive, and responsive interfaces with a focus on excellent user experience (UX)

• Write clean, maintainable code and participate in code reviews

• Assist in testing, debugging, and deploying web applications

IT Support

• Respond to and resolve internal support tickets in a timely and professional manner

• Set up workstations, accounts, software, and development environments for new hires

• Troubleshoot hardware, software, and network issues for staff

• Maintain documentation for IT procedures, configurations, and onboarding workflows

• Assist with managing user accounts, permissions, and access across internal systems

EDI - Training Provided

• Receive hands-on training in Electronic Data Interchange (EDI) standards, formats, and workflows

• Assist with monitoring, troubleshooting, and supporting EDI transactions as proficiency develops

• Collaborate with operations and data teams to ensure accurate and timely data exchange with partners

• Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field - or equivalent practical experience

• Foundational knowledge of HTML, CSS, and JavaScript

• Basic understanding of operating systems (Windows, macOS) and common business software

• Familiarity with version control systems (e.g., Git)

• Strong problem-solving skills and attention to detail

• Excellent communication and customer service skills

• Ability to manage competing priorities across development and support tasks

Preferred

• Experience with a modern front-end framework (e.g., React, Ember, Vue)

• Exposure to help desk or IT support tools and ticketing systems

• Familiarity with networking fundamentals (DNS, DHCP, VPN)

• Prior experience setting up and imaging workstations

• Any exposure to EDI, data integration, or file-based data exchange is a plus but not required

Professional development assistance, Health insurance, Retirement plan, Paid time off, Vision insurance, Health savings account, Dental insurance, Life insurance, * Dental insurance

• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance