IT Manager
Role details
Job location
Tech stack
Job description
We are seeking a hands-on IT Manager to oversee and support all aspects of our technology environment. This role is responsible for maintaining infrastructure, supporting business-critical systems, and ensuring reliable day-to-day IT operations across the organization., Infrastructure and Networking
- Manage and support network infrastructure including Cisco Meraki firewalls, VPNs, and wireless networks
- Administer and maintain UniFi switch environments and network configurations
- Monitor network performance, uptime, and security
- Troubleshoot connectivity issues across multiple locations and remote users
Systems and Server Administration
- Manage Windows Server environments (2019/2022+)
- Administer Active Directory, Group Policy, and user access controls
- Maintain virtualized environments (VMware and/or Hyper-V)
- Oversee file servers, application servers, and remote desktop environments
Cloud and Microsoft Administration
- Manage Microsoft 365 environment, including Exchange Online, SharePoint, Teams, and Entra ID (Azure AD)
- Administer user provisioning, licensing, and security policies
- Support hybrid environments (on-premises and cloud integration)
- Assist with Azure infrastructure and services where applicable
Business Systems and Applications
- Support and maintain McLeod TMS, including configuration, troubleshooting, and integrations
- Manage Samsara telematics platform and related data integrations
- Provide support for internal users across business-critical applications
Data and Reporting
- Develop and maintain SQL-based reports
- Write and optimize queries to support operational and reporting needs
- Work with internal teams to deliver data insights
Security and Backup
- Manage endpoint protection and security tools
- Oversee backup systems and disaster recovery processes
- Ensure adherence to company security policies and best practices
Vendor and IT Operations
- Coordinate with third-party vendors, MSPs, and software providers
- Manage IT projects and system upgrades
- Provide end-user support and escalate complex issues as needed
- Maintain documentation of systems, processes, and configurations
Requirements
This position requires a well-rounded IT professional capable of working across networking, servers, cloud platforms, business applications, and data systems in a fast-paced logistics environment., * 5+ years of hands-on IT experience in a multi-system environment
- Strong experience with networking, including Cisco Meraki, switching, and VPNs
- Experience with Windows Server, Active Directory, and virtualization
- Experience managing Microsoft 365 (Exchange, Teams, SharePoint)
- Working knowledge of SQL (queries and reporting)
- Ability to troubleshoot across infrastructure, applications, and user environments
Preferred Qualifications
- Experience with McLeod TMS
- Experience with Samsara or similar telematics platforms
- Experience with Azure or other cloud platforms
- Experience in transportation, logistics, or brokerage environments
- Familiarity with EDI transactions (204, 214, 210, 990), * Strong problem-solving and troubleshooting ability
- Ability to work independently and manage multiple priorities
- Comfortable working in a hands-on environment with broad responsibilities
- Strong communication skills with both technical and non-technical teams
- Ability to operate in a fast-paced, business-critical environment
Benefits & conditions
- 401(k)
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance