Information Technology Specialist

We are seeking a dedicated IT Specialist to support and maintain the technology systems of our health center. This role is critical in ensuring secure, reliable, and efficient IT operations that support patient care, clinical workflows, and administrative functions. The ideal candidate will have experience working in healthcare environments and a strong understanding of data privacy and compliance requirements such as HIPAA., * Install, configure, and maintain computers, servers, and network systems across the health center

• Provide technical support for clinical and administrative staff, including troubleshooting hardware, software, and network issues
• Support and maintain Electronic Health Record (EHR) systems and other healthcare applications
• Ensure data security, system integrity, and compliance with healthcare regulations (e.g., HIPAA)
• Manage user accounts, permissions, and secure access to sensitive patient information
• Monitor system performance and implement upgrades or patches as needed
• Perform regular data backups and test disaster recovery procedures
• Assist in maintaining secure wireless and wired networks for medical devices and staff use
• Document IT procedures, system configurations, and support activities
• Coordinate with external vendors for system support and upgrades

• Associate or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
• Experience in IT support, preferably in a healthcare or clinical setting
• Strong knowledge of operating systems (Windows, macOS) and basic server management
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP)
• Familiarity with EHR/EMR systems
• Knowledge of healthcare data privacy and security standards (HIPAA compliance)

Preferred Qualifications:

• Certifications such as CompTIA A+, Network+, or Security+
• Experience with healthcare IT systems and medical device connectivity
• Familiarity with cloud platforms (Azure)
• Knowledge of cybersecurity practices specific to healthcare environments, * Strong problem-solving and troubleshooting abilities
• Excellent communication skills, especially when working with non-technical healthcare staff
• High level of attention to detail and confidentiality
• Ability to prioritize tasks in a fast-paced, patient-centered environment, The position can be considered stressful due to deadlines, customer service issues, high priority outages, and coordination of resources to meet deadlines.

Professional development assistance, 401(k), Health insurance, Paid time off, Vision insurance, Dental insurance, Life insurance, Flexible schedule, * 401(k)

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance