IT Systems Analyst

We are seeking a highly analytical and detail-oriented IT Systems Analyst to support and enhance enterprise systems used by Finance, with a strong focus on billing systems, data integrity, and analytics platforms. This role is embedded within IT and serves as a critical bridge between enterprise systems, data architecture, and financial operations.

The primary responsibility of this position is to ensure that core financial workflows-particularly billing within the Synapse WMS (Made4net)-are technically sound, scalable, and data-accurate. The ideal candidate brings a strong technical foundation in data, systems integration, and BI tools, along with sufficient financial acumen to translate business needs into reliable system solutions.

Primary ResponsibilitiesEnterprise Systems & WMS

· Serve as IT subject matter expert for Synapse (Made4net) WMS billing functionality

· Configure and support billing workflows, rate structures, and transaction processing

· Manage vendor relationship, including escalations, defects, and enhancements

· Ensure system performance, reliability, and alignment with business needs

· Ability to learn new systems quickly and integrate them into current infrastructure

Data Engineering & Analytics

· Build and maintain ETL/ELT pipelines and system integrations

· Manage data across databases, data lakes, and lakehouse platforms

· Develop financial and operational data models

· Deliver scalable reporting using Power BI and Excel

Billing Systems Integrity & Validation

· Ensure end-to-end accuracy of billing system workflows

· Implement automated validation, audit checks, and controls

· Partner with Finance to investigate and optimize billing setup and output based on customer requirements

Cross-Functional Collaboration

· Act as a technical liaison translating business requirements into system and data solutions

· Bridge communication between IT, Finance, and Operations teams

· Support analysts by enabling reliable data structures and reporting capabilities

· Provide guidance on system capabilities, constraints, and best practices

Continuous Improvement

· Identify automation and process optimization opportunities

· Lead financial system upgrades and enterprise integrations

· Improve data architecture, reporting performance, and usability

· Contribute to analytics, data, and AI strategy initiatives

· Evaluate AI-driven solutions (Microsoft Copilot, Fabric AI, ML models) to improve billing accuracy and anomaly detection

Do you have experience in Warehouse management system?, Do you have a Bachelor's degree?, · 5-7 years of enterprise systems experience (Synapse WMS by Made4Net as well as Oracle NetSuite strongly preferred)

· 3-5 years of SQL, data modeling, and ETL experience

· Experience with Microsoft Fabric, including OneLake, Lakehouse, Data Factory, Dataflows Gen2, Warehouses, Spark Notebooks, and Power BI semantic models

· 2+ years of Power BI development experience

· Understanding of billing processes and financial data structures

· Strong attention to detail and ability to handle confidential data

Preferred Skills

· Experience in 3PL, logistics, or warehousing environments

· Experience integrating or supporting ERP or financial systems

· Ability to communicate effectively with technical and business stakeholders, * Bachelor's (Required), * SQL: 3 years (Required)

• Synapse WMS: 5 years (Required)
• Power BI: 2 years (Required)

Pulled from the full job description

• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance