L1 Desktop Tech

Nesco Resource, LLC
Garden City, United States of America
28 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
$ 64K

Job location

Garden City, United States of America

Tech stack

Business Software
Software Engineering

Job description

We are seeking a Level 1 Desktop Support Technician for a short-term 4-6 week engagement supporting end-user computing environments. This role will focus on basic desktop support functions, including workstation setup, light troubleshooting, and user assistance., * Perform end-user device setups (desktops, laptops, peripherals)

  • Assist with basic operating system tasks (imaging, updates, configurations)
  • Provide Level 1 troubleshooting for hardware and software issues
  • Support light break-fix activities on desktop equipment
  • Respond to user requests and document work performed

Requirements

  • Prior experience in desktop support or IT helpdesk environments
  • Familiarity with Windows operating systems and common business applications
  • Basic hardware troubleshooting skills
  • Strong communication and customer service abilities
  • Ability to work independently in a fast-paced environment

Benefits & conditions

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

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