IT Specialist

Erie County Government

Erie, United States of America

24 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Experience level

Intermediate

Compensation

$ 38K

Erie, United States of America

Microsoft Windows

Microsoft Active Directory

Antivirus Softwares

Microsoft Outlook

Microsoft Office

Windows Server

Network Connections

Wi-Fi Technology

Data Processing

Information Technology

Network Server

Performs desktop and end user support for various County IT locations. Work can be performed at any of the six County IT locations depending on County needs or workload. Work includes but is not limited to
Support of desktop and client side peripherals.
End user support including hardware and application assistance.
Installing, upgrading and maintaining PC's and related hardware.
Troubleshoot and support network connectivity infrastructure including Wi-Fi and cabling.
Assist in end user training in regards to departmental hardware and applications.
Inventory of IT equipment.
Provide "on-call" emergency support.
Other duties as assigned., * Work is performed under the direction of the County Information Technology Director or onsite IT Manager.

Knowledge of the Maintenance and Operation of Data Processing Equipment
Knowledge of the use of various Network and Computer Diagnostic Equipment
Knowledge of Windows Operating Systems, Microsoft Office Suite
Knowledge of Windows Server, Active Directory, Group Policy
Experience with Networking, Servers, and Workstations in a Windows Environment
Experience Designing, Installing, and Troubleshooting Cabling and Wiring Systems
Knowledge of Security and Anti-Virus Applications
Ability to Operate Tools, Components, and Testing Accessories
Ability to Conduct Research into Emerging Technologies
Ability to Solve Complex Problems
Excellent Interpersonal Skills
Excellent Verbal and Writing skills
Strong Critical-thinking and Analytical Skills
Strong Customer Service Skills
Strong Understanding of the Organization's Goals and Objectives
Ability to Conduct Research into Emerging Technologies
Ability to Work Independently
Ability to Work as a Team Member, * Bachelor's Degree in Computer Science or related field, or Technical Degree, or 2 years of Experience in a Progressive IT Environment
Experience in a Help Desk Environment
Experience with Windows Operating Systems, Microsoft Office and Outlook
Must have a Valid Driver's License, * The selected candidate will be pre-employment required to obtain, at their own expense, 3 forms of clearance, including:
PA State Police Criminal History Record Check
PA Child Abuse History
FBI Criminal History Background Check including Finger Printing